Take 5 Oil Change

"I asked how long it would be once I pulled up and was told it would take 5-6 minutes. After a 40 minutes sitting in my vehicle, I was told they didn’t have the filter and were waiting on one being delivered. I wasn’t asked if was okay. It also made me extremely late for an appointment. I brought this concern up before entering the bay because it’s a new truck and was assured they have everything needed. The new name should be “Take Five minutes to realize you should’ve gone somewhere else”"

"Went in for an oil change after a long roadtrip (I’d gotten an oil change right beforehand, but had exceeded the mileage on my last sticker,) and the team informed me that I was still good to go for another several thousand miles due to the fact that I’d purchased premium synthetic oil last time I had it changed with them. They could’ve went ahead and changed my oil anyways and charged me extra money, but instead they checked all my fluids and tire pressure for free, and got me a new sticker indicating the updated date for my next change. Overall they were super friendly and helpful! I definitely recommend David, Josh, Rob, and the rest of the team! Also, last time I had my oil changed with them it was extremely fast, efficient, and overall a really nice experience. Definitely check them out!"

"Absolutely 5/5 ⭐️ . The manager and the staff clearly have a close relationship here. I didn’t get your name but the service I experienced here was far above what I receive at even the dealers I purchase my cars from. Wow . Serviced my Mustang Gt with care!!!"

"Horrible experience, wife went to get an oil change on Sat and car overheated due to lose oil filter. I now have leaked oil all over the engine bed, underneath the car, around wheels, on my driveway, and on the back hatch. Took multiple days to get someone to address the issue and still the car is overheating. My engine looks to be permanently damaged and let’s see if I get any help to resolve the issue."