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Advance Auto Parts
8634 Little Road, New Port Richey, Florida, United States
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About the Advance Auto Parts
Advance Auto Parts is a well-known car repair and store located at 8634 Little Road in New Port Richey, Florida. This institution offers a wide range of automotive parts, accessories, and maintenance services to help keep your vehicle running smoothly. Whether you need a new battery, oil change, or replacement headlights, Advance Auto Parts has you covered. Their knowledgeable staff is always ready to assist you with any questions or concerns you may have about your vehicle. Visit Advance Auto Parts for all your car repair and maintenance needs in New Port Richey.
Photos of Advance Auto Parts
8634 Little Rd, New Port Richey, FL 34654, United States
Opening hours of Advance Auto Parts
Monday:
07:30 - 21:00
Tuesday:
07:30 - 21:00
Wednesday:
07:30 - 21:00
Thursday:
07:30 - 21:00
Friday:
07:30 - 21:00
Saturday:
07:30 - 21:00
Sunday:
08:00 - 20:00
Reviews of Advance Auto Parts
"I have to say I was surprised about the worker there, I asked about some air filters for my car and while I'm waiting the person just let's out a burp and no apology or anything, and the worst thing was they were eating chettos and that's all I could smell after he burps. How about just a little class??"
"I haven't been here in awhile. I thought my battery was dead so I stopped in and the man helped me tested my battery. He was so helpful checked it with a battery tester. He was so nice. I'll be back if I need anything"
"The men that were working this day were about as useless as can be. I have a broke shoulder and had to threaten to call management just to get help with a bulb in my taillight. Then he complained about having to do it. On top of that, after removing the bulb, he walked back in WITHOUT, putting a new one in! I HAVE 1 WORKING ARM! Seriously, terrible service inside also the female working had to you tell him to get off computer to assist customers standing in line. I should have known them he would be useless! Then they refused to give me the managers name. This is the worst store I have been to. Most Advance Auto stores will wait on you & offer help. Don't waste your time going to this store if you are in a hurry or want to get moving at normal speed. A 'help' do anything forget it unless you're dying & maybe not then!"
"So they give my parts I ordered online to and I quote some sketchy lady. I have on the order my name and my best friends name to pick it up. They say that the lady had all the information and they checked her ID. Why are they checking her ID when she wasn’t any of the people for pick up. I thought that’s why I did that was so only me or my buddy could pick up my parts. Then they tell me I have to wait until 2:30 so they can have new ones delivered. I got a call said parts were there but I couldn’t jump right up and get them. When I got to the store it was different people. They refused to give me my parts I PAID FOR! I had the email, order number and my ID. I was told that I can’t use a snap of the email. I didn’t receive and email so I had snapped my app and order number and that still wasn’t enough. They blatantly lied saying they checked ID well then you know the name of the person who robbed you. You told me to come back and gave me a receipt that you refused to honor. You called me and said my parts were ready. Still haven’t got my parts. Waiting for a District manager to call now. So now I am out of my parts that I needed today and I have to continue to work on my car tomorrow now. Manager, employees everyone there were trying to make it my fault they gave out my parts to the wrong person plain and simple. I spend thousands at advance every year. Always an elite member but I guess I will be looking for another auto parts store now. UPDATE: talked with Lenny the DM and he solved the issue right away. A day later but it did get resolved. Picked up my parts and they basically were like take your parts and leave. No apologies didn’t ask for ID just here’s your parts now leave. Will continue to use my favorite store on 54 and Madison street. Andrew and the crew there have always gone beyond my expectations. They should learn a few things from them. Always had superior customer service from that store."
"Gianna was absolutely phenomenal. I came in for an air filter and she got me exactly what I needed. Not only that but she went above and beyond to answer ALL my questions as I am fairly new to working on my own vehicle, every other auto store is usually vague. Amazing employee you have on your team!! Thank you I'll definitely be back to this location!!"
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