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LKQ Crystal River Service
4950 West Norvell Bryant Highway, Crystal River, Florida, United States
About the LKQ Crystal River Service
LKQ Crystal River Service is a reputable car repair and store located at 4950 West Norvell Bryant Highway in Crystal River, Florida. With a team of skilled technicians and a wide range of quality auto parts, they provide top-notch repair services and products for all makes and models of vehicles. Whether you need routine maintenance, repairs, or replacement parts, LKQ Crystal River Service is your one-stop shop for all your automotive needs. Visit them today for professional service and reliable solutions to keep your vehicle running smoothly.
Photos of LKQ Crystal River Service
4950 W Norvell Bryant Hwy Building 200, Crystal River, FL 34429, United States
Opening hours of LKQ Crystal River Service
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of LKQ Crystal River Service
"0 stars if I could. Bought a rear axle assembly for my truck and after approximately 500 miles on new part the differential exploded driving 70mph on freeway. Salesman Chad butler told me that there was fresh oil in differential. I called to open a warranty claim since part WAS under warranty. They declined my claim, tried to feed me insane excuses about how it was my fault (i had proof it was not my fault). Declined my calls, hung up on me mid-convo, and talked to me completely unprofessionally. The manager of this location would hang up on me! After most likely 60+ phone calls and calling LKQ Corp I finally received a refund for my faulty part. All in all, this was a month long process just to get the refund. Never had any issues with LKQ before and sadly they have lost a customer. The part was $1865.0, so quite expensive and I trusted I would receive a normal functioning axle. Horrible customer service."
"I called LKQ several weeks ago to get a hood for my 2006 GMC Duramax Sierra and I was given a 2005 then I was given a 2007 and then I was given a 2009. I believe was the last one four trips tons of gas and diesel never resolved and then at the end of all of this they wanted to tell me that it been 30 days I could not return the original hood that was wrong that they told me to keep so I had something to return or to check exchange I never got the hood I needed nothing but headaches nothing but arguing, just unbelievable poorly extremely terrible customer service worst I've ever had worst I've ever dealt with in my entire life I would just say be very aware of what you're getting. Make sure your parts right? Otherwise you're gonna waste a lot of time and gas. On top of all that I had to pay a 65$ restocking fee!!!! Absolutely unbelievable!!!"
"Called today about a seatbelt assembly for my car, not only did they have the part but offered me a few other color options based on what I might need even if that needed to be ordered from another LKQ. Got the part in 2hrs after being told it may take 24hrs. They pull the parts for you too! Great front desk staff. 10/10"
"I bought a drive shaft yesterday afternoon over the telephone. Great telephone customer service! It was ready for me when I walked in the door and the young lady insisted on carrying it out for me! Superb customer service! I installed the part and my truck is up and running! It was a first time experience with these folks! Thanks LKQ I know where to shop from now on!"
"Excellent service! I only wish that the person on the phone had told. Me that they only pull parts every 2 hours and bring them up to the front because I definitely would have paid for it over the phone before I arrive (on my 2 hour drive).. hmm. Just could has walked in the door and picked up the part if I had known about this.. other than that Minor detail everything was great! Excellent service, huge car lot! The four Stars is mainly because of the wait when I told the person I called I was driving a long distance. I got a starter with low low mileage and a 2 yr warranty (cheap! 12$) and paid less for the entire thing there then the very cheapest I could find online with a 5 day wait for delivery. So the 4 hour trip was Worth the cheaper parts and the warranty too. I highly recommend them- Crystal River u can get parts same day. The Tampa and Orlando location u have to pay for them pick up next day."
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