Embry & Sons Automotive

"Embry & Sons has been trusted by my family since the 80s. I was sick to my stomach when someone backed into my Highlander. Embry’s was the only place I would consider taking it to. They gave us a great price and were confident it would be good as new. Great communication along the way! They called when they needed a couple extra days to get it just right- I appreciated their honesty and attention to detail. They even recoated my rims that had a few drive-thru scuffs. Everything turned out beautifully- like it never even happened. We will continue to trust them for years to come!!"

"Was not impressed by the repair shop. Shop did do me a "favor" by allowing me to purchase my own battery instead of opting for their $355 option. Only allowed to do so after negotiating with an employee. The vehicle I brought in was a volkswagen. They gave me no warning upon delivery that they are not equipped to run advanced diagnostics on a VW. After a week plus of having the car post battery delivery they call me to tell me they can't figure it out. They charge me a diag fee and were not able to produce a diagnosis. I understand the shop spent time with the car but at the end of the day I beleive I should have been warned that the shop does not have the ability to diagnose more complex vw problems. They were aware of the codes before I had it towed in. Now I am out the cost of 2 tows, diag fee and a week of time they had the car. I explained to the shop I would have been better off leaving it in my driveway. For reference ... several other shops I called after the fact had the respect to tell me that they would probably not be able to diagnose it and they would recommend taking it elsewhere. Saving me time and money. Why was this not done in this case?"

"Did great work for the amount quoted and finished on time. Rates much better than other shops. Hopefully wont have any more need for body work but if I do I will use them again."

"I just wanted to give a huge 5 stars to Embry and Sons for helping me out this morning!! I had recently taken my car into extra mile auto for my alternator to be replaced and then they sent it next door to the tire shop to have a tire replaced also... when I got my car back the a.c. stopped working and my tire monitoring system on that exact tire stopped working. Well I brought my car back into extra mile to have my air conditioner inspected to find out what the problem was. They called me to come pick it up and said that they were going through checking the fuse and something else and somehow the compressor just kicked back on out of nowhere. They charged me 220$ for taking out the freon and putting new freon in and fixing it. They said more than likely the compressor is going out and I should run it until it goes out and then come back and they could replace the compressor for just about 700$... literally the next morning my a.c. went out again!!! After spending 220$ to get it fixed.. well I just had a weird feeling they weren't being truthful at extra mile. So then I was referred to Embry and Sons from a close friend and it's nearby my house so I went in this morning they took my car in right away to check it out and while waiting the lady at the front desk had talked to us and was the nicest lady! A few mins later the guy came back in and said all done! It was a fuse that was only half way pushed in so I pushed it in and the compressor kicked right on. My a.c. is still currently working and they saved me 700$ that I was going to have to pay at Extra mile where I personally feel was trying to rip me off and act like it was my compressor going bad... i am so unbelievably grateful to Embry and Sons for being honest truthful and helped me out so much! I will most certainly be using them for ALL of my future car troubles. I'm so glad there are still honest people in the world. It's few and far in-between so thank you so much!!"

"Just picked up my Traverse from Embry and could not be more pleased with the body repair they did. From the damage to the perfectly matched paint color everything done was more than expected. Even after rescheduling due to hurricane Idalia they were still able to execute the repairs in a very efficient time frame at a very affordable price. I would highly recomend them to any one needing body work or repairs."