Pep Boys,

9208 U.S. Hwy 19, Port Richey, FL 34668, United States

"The team at Pep Boys was beyond Excellent. Courteous and knowledgeable they diagnosed and fixed a problem with my rear brakes at nearly $400.00 cheaper then a competitor (Jiffy Lube)....Thank you Pep Boys I will be using you for Oil changes as well...."

"Exceptional Service and Customer Care at Pep Boys I recently visited Pep Boys for a tire repair and a thorough inspection of my vehicle due to concerns about coolant leaks. I am writing to express my utmost satisfaction with the exceptional service and professionalism demonstrated by the team at Pep Boys, particularly by an outstanding employee named Richard. Upon entering the service center, I was promptly greeted by Richard, who exhibited a genuine interest in addressing my car-related concerns. I explained that I needed assistance with a tire repair and wanted them to inspect my vehicle for potential coolant leaks as I had recently experienced a loss of coolant. Richard took charge of the situation with a high level of competence and attentiveness. He ensured that my tire was promptly repaired and then proceeded to conduct a comprehensive inspection of my vehicle. Throughout the process, Richard communicated effectively, providing me with updates and explanations of the steps being taken. To my delight, the team at Pep Boys went above and beyond by not only identifying that there were no coolant leaks but also by choosing not to charge me for the service. This act of generosity and customer care truly exceeded my expectations. It is evident that the employees at Pep Boys, and specifically Richard, prioritize customer satisfaction and take pride in delivering exceptional service. I am sincerely grateful for the positive experience I had at Pep Boys, and I will not hesitate to recommend their services to friends and family. Richard and his team's dedication to customer service reflects well on the values of Pep Boys as a whole. Thank you for providing such a commendable level of service and for making my visit a truly pleasant and memorable one. Best regards, Victor Fiorillo"

"John gave me the best service ever! Super helpful, knowledgeable, and got everything taken care of quickly for a very reasonable price! I’ve gone here for service several times and I’m always taken care of perfectly! I highly recommend, make sure you ask for john!"

"Had a set of tires put on my SUV within 24 hours of asking for a set they had to have brought in. Richard told me they could do it, and, they stayed true to their promise. This is my second set of tires on this SUV installed by Pep Boys, and, I fully expect to use them next time I need tires."

"Great and fast service. Went in for a possible nail in tire only to find out it was a bolt that didn’t make it through the tire. When I asked how much they told me it was free. I said are you sure and offered to pay and they said they considered it to be a free tire inspection. This is great and honest customer service rarely found these days. If this is how they do business I will certainly use them for any future repairs."