Archer Automotive & Diesel Repair

"Very professional, nice, relatable, and honest employees! I have been going here a few years now. They don't screw you on prices. They don't treat women like idiots, like most mechanics do. Also, they can almost always get you on the schedule quickly or at the last minute for emergencies without charging extra. Won't go anywhere else for my vehicles."

"What a great team - they always get you in as soon as they can, diagnostics are quick and they don't charge an arm and a leg like dealerships. Appreciate their honesty and transparency in the repair process. Highly recommend for everything from oil changes to all repairs."

"Had an emergency situation where my car was nearly unable to be driven. Fortunately, Ryan came out to check out the condition of the car and even trailed behind on the way to the shop. The repair itself was very quick, efficient, and everything was fixed perfectly:). Ryan and staff were beyond excellent, have great prices, and super helpful. Cannot recommend this place enough!:)"

"Very friendly staff!! Highly recommend and they don't charge to find out what's wrong with your vehicle either. I've been to other places and when I get my vehicle back I swear something else is wrong with it but this place has always given mine back at 100% so thank you for your hard and honest work"

"I brought my F250 in because it was leaking oil towards the front of the engine and to also replace the body mounts. I talked to a guy for a while that said he did the bigger jobs on the F250 diesels and would do the work and that it looked like the vacuum pump was leaking and a common cause of leaks. He said if it were him, he would replace the gasket and torque it back down to spec. He said he would also clean all the oil off so it would be easy to keep an eye on and see if it stopped leaking. I also asked if they could get the expensive body mounts that come with a lifetime guarantee and he told me it would probably be easier for me to order them and bring in which I was fine with and did. I also printed out and read the instructions which were specific and said they had to be installed by hand without an impact wrench. I took the truck in for it's appt and asked to talk to the guy which I saw walk by the door and they said he was in the back and even after insisting, they wouldn't get him and said they would relay anything so I mentioned the warranty and not to use an impact wrench. I even found someone else to ask to get the guy and called back an hour later and still was never able to talk to him again. When I went to pick up the truck I paid and they sent someone to get it and were done with me. But I asked if they found anything else that looked like it needed attention so they went back in the computer and said there was a note that the AC blower wasn't working right. It worked fine when I dropped it off so I assumed it didn't pass a test or wasn't blowing as hard as it should, etc. When I got in the truck and turned on the AC it was completely dead. So I went back inside and told them it worked fine when I dropped it off and after some back and forth they got someone to look at it and eventually found something that wasn't plugged in good, or I was told, even though what they worked on shouldn't have been anywhere near the AC blower. They were going to send me down the road without the AC working but luckily I asked and said something as I use the windows a lot and have no idea when I would have noticed, but after an hour and a half it was working and I had my young daughter with me since I was just supposed to pick it up, so we left. Once home I found multiple other issues. They didn't clean the oil off like I was told and it looks wet so I have no idea if it's still leaking. When I went to open the hood I noticed the grill was touching the hood on one side and I could see indentations in the plastic where the screw had been previously which was easy to see so I loosened it and pulled the grill out to where it was and so there was an even 1/4"+ gap and not touching. It definitely was not like that and anyone that takes the grill off frequently or has any pride in their work would check that the gap was even and not hitting the hood. This makes me question if their main F250 diesel mechanic did the work or someone else? Also, the brand new bolts for the body mounts were marred on half of each face of the bolt head, where a socket would touch when tightening. I don't know what they used but I can't see that happening if tightened by hand and would be much more likely to happen with an impact wrench due to the "impact". Was an impact wrench used and did it cause whatever happens that they tell you not to use that tool and void the warranty? Will they honor the lifetime warranty if something does happen? There were a couple other things but this is already a short book... All in all, enough to make me question how good the work is and be hesitant enough NOT to recommend them to others."