Advance Auto Parts 106 North Tyndall Parkway, Callaway, FL 32404

"Manager was extremely helpful and very knowledgeable"

"Rude as all get out , the guy didn’t even want to answer any questions, and just kept saying he can’t help me . Will never come back ."

"TERRIBLE. They just cancel your order. They don't update their inventory because they had none of the items in stock. They don't even call you to let you know. They had absolutely no remorse, and didn't even apologize for wasting time. They had obviously canceled multiple orders because they asked me if I was someone else when I called. Just unprofessional."

"After working with every location in town, choose another. Not a good experience getting warranty parts. Drove to the store, identified the part needed by specifically looking at the ones available, requested it be tagged for pick up for another store. Confirmed everything with the other location (who flawless executed the same thing). They sent the wrong part. Of the two they had. They sent the wrong one. Even though I had earlier in the day gone in person to assure this wouldn't happen. Come installation day, I had to drive the additional 25 minutes to repurchase my $120 part (not under warranty replacement) because of the mistep. It will be dealt with later. Sad because the employees seem nice. Only reason for the stars."

"This place needs to realize that when there are 6 or more customers in line, all the help in the backroom should come out and help. We could hear all the employees in the backroom talking. The poor lady out front was overwhelmed and went back 3 times asking for help! She was so nice through it all. We waited over 20 minutes before anyone came out to help. The counter lady had to ask one of the other customers to help her get a battery off the rack the customer needed. What a mess. It was my first visit and I will not go back. When we were finally checked out by the nice lady, she kept her cool the whole time but I could tell how overwhelmed and frustrated she was and then 4 other employees came out of the backroom to help. By this time the waiting line was out the door!"