Tuffy Tire & Auto Service Center - Destin

"My brakes were making a funny noise so I took my truck to have them check everything out. They found multiple problems that could have been a huge safety issue. They were able to get all the parts and repairs done same day! Good price, excellent work, and very professional."

"Terrible service. Got rescheduled 3 times and they were price gouging. I had an appointment and do on the third time back it took 2 hours before they even gave me a price. I just I ended up leaving and waiting to get back to my hometown mechanic who was 1/2 the price. My advice! Get a second opinion and call around for a second quote."

"I am currently waiting on my vehicle to be fixed. I was told monday what may need to be done, and I said, I completely understand and it needs to be done whatever it is because I need a car. Ken was very kind and informative and said they should be able to get the parts and have it worked on by Wednesday, at the latest Thursday. My husband was also on the call, so he was able to verify I said what I said. When I called yesterday to check on my car I was told they were just waiting on authorization…from me. I said I had already spoken to them about the price and getting everything done. I was told “there must’ve been a miscommunication” but they will get the parts and have it done. When I called this morning I was told they weren’t sure when the parts would be in or when my car would be ready because they’re getting them from the dealer…I am beyond frustrated, and this is affecting the work I have to do to pay for their services. Hopefully the rest of it goes smoother, but will make another post in the future."

"I just had a small issue (that was big to me) right before we were about to leave for a trip to visit family for Thanksgiving. I have used Tuffy's in the past and they always fixed any of my winter car issues (we only use it seasonally). In a panic, I stopped and they did not have time to look at the car today. I understood they were busy. I explained that I was sort of desperate to leave for a thanksgiving trip and thought something small may be the issue. I man named Ken offered to take a quick peak and he quickly found a blown fuse. He was a lifesaver for me."

"So pleased with the service we received this week at Tuffy! The guys gave us an honest assessment of what was necessary on the repair list and accomplished the needed work in just one day. We have used them many times in the past and have had great service each time. I’m sitting in the parking lot writing this review before leaving just so that I won’t forget to rave a little! They deserve the good review. They go out of their way to make the experience as painless as possible. In addition, they build customer loyalty by not taking advantage of customers who don’t know much about car maintenance/repairs. I’m super impressed with how they handled our situation and highly recommend them."