Pep Boys 311 Racetrack Road Northwest, Fort Walton Beach, FL 32547

"The service is fine but they'll upcharge you without even asking. Went in and asked for just an oil charge, and I got charged $115 for the "Manager's special" which included an inspection and tire rotation which I didn't even ask for. Be very clear up front about what service you want done and how much it will cost."

"‼️ DO NOT GO HERE IF HAVE A FOREIGN CAR ‼️‼️‼️‼️ my car was held here for two-three days. Spent $500 here just for my dealership to tell me how they re-installed parts wrong and didn’t line up things properly which lead to my engine light coming on. I got the service, then a few days later my engine light came on. But I waited too long to get it checked out, so now they say they have nothing to do with it. I had to spend another $300 to fix their mistake, but it’s my fault for not listening to my dealership and getting a half-a*s service from these people. I don’t care about paying the money, just warning future customers!! They can say all they want but my light came on the same week I let them “fix my car”."

"This is a great automotive care center with dedicated staff. My reviews are based on multiple visits for minor to major services. Each experience was easily facilitated by friendly and expert techs. From courtesy air in my tires to extensive mechanical work, I always receive quality service and care. Kudos to Chris and Jon who bailed me out of an emergency situation with an affordable new set of tires installed at closing time. The job was well performed and 1st rate service provided all the way. I recommend this business. Thank you Pep Boys Staff!"

"Chris the Manager was very professional and courteous! After calling the other local Pep Boys who were booked, Chris fit me in and completed the Oil Change himself very quickly! Excellent job! Needs to be commended."