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Gary Smith Ford Inc Service
1 Beal Parkway Northwest, Fort Walton Beach, Florida, United States
About the Gary Smith Ford Inc Service
Gary Smith Ford Inc Service is a reputable car repair institution located at 1 Beal Parkway Northwest in Fort Walton Beach, Florida, United States. With a team of experienced technicians and state-of-the-art equipment, we provide top-notch service for all your Ford vehicle needs. From routine maintenance to major repairs, you can trust us to get the job done efficiently and effectively. Customer satisfaction is our top priority, so you can rest assured that your vehicle is in good hands at Gary Smith Ford Inc Service.
Photos of Gary Smith Ford Inc Service
1 Beal Pkwy NW, Fort Walton Beach, FL 32548, United States
Opening hours of Gary Smith Ford Inc Service
Monday:
07:30 - 17:30
Tuesday:
07:30 - 17:30
Wednesday:
07:30 - 17:30
Thursday:
07:30 - 17:30
Friday:
07:30 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of Gary Smith Ford Inc Service
"Most dealerships are not a place most people want to have to go to. These workers are very up front with you on what your car needs and explain in detail what will be done to your vehicle. The service manager, Thomas Wall is very prompt to answer any questions you have and if you leave a message he calls you back at the end of the business day. He is very knowledgeable about the vehicles he services and his CO workers are the same. I have had a lot of things done to my 2009 Ford Focus which I love and want to keep driving to work and to run errands. THANK you so much for your excellent service!"
"I had my Ford Bronco serviced at Gary Smith Ford for the first time last week. The service team was amazing!! Amanda was my service advisor and was very professional and explained the entire process thoroughly. She answered my questions with regards to pending recall notices and when these would be completed based on my time allowance. Beacuse of Amanda's attention to detail and professional attitude I will be servicing my 2021 Bronco at Gary Smith Ford from now on, even though Auto Nation in PCB is closer. Thanks for a job well done!!"
"Keep in mind when you buy a truck from Ford: you will have A LOT of visits to the service department. At Gary Smith the next appointment is 4 MONTHS out. So, you have a problem with your truck you get to 'deal with it' for 4 months before they'll bring you in. I know what you're thinking: I waited my 4 months so the service should be fast. Wrong. It still takes forever. Time you spent waiting still counts against your warranty (essentially shortening your warranty). Here is what I recommend: as soon as you buy your truck make a service appointment for the earliest available date. Do this again in a month and again and again. Set a reminder in your calendar to cancel the day before. That way you can get into the dealer without waiting the 4 months."
"A big shout out to Amanda (my service advisor) and Chris (today’s technician) for another great experience getting my truck serviced. I use Gary Smith for all my maintenance and today was more than routine work. If you have ever been to Gary Smith Service you understand how busy they are and just getting a phone call through can be frustrating. I’m not here to defend that. I wish they would work on that part too. That said, they are a high-volume service department and that’s a reality I’ll accept to know the work is done right. Amanda has been my advisor for some time now and I couldn’t ask for anyone more invested in her customers. 5 stars to Amanda and Chris!"
"Had excellent customer service here. I have dealt with both Anje and Will and both took great care of us. Appointments are highly recommended. I have to say it is hard to get them on the office phone so if you can go by there to set the appointment you will also be able to get any of their business cards and it has their cell phone numbers on it and they are awesome at communicating through text messages. Once you have that it is very easy to set appointments and get updates."
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