Cadillac Fort Walton Beach Service Center
About the Business
Cadillac Fort Walton Beach Service Center is your one-stop destination for all your Cadillac car repair and maintenance needs in Fort Walton Beach, Florida. Conveniently located at 329 Miracle Strip Parkway Southwest, our experienced technicians are dedicated to providing top-notch service and ensuring your Cadillac is running at peak performance. Whether you need routine maintenance, repairs, or genuine Cadillac parts, our service center has you covered. Trust our team to keep your Cadillac in top condition and get you back on the road with confidence. Visit us today and experience the exceptional service that sets us apart as the premier Cadillac service center in the area.
Location & Phone number
329 Miracle Strip Pkwy SW, Fort Walton Beach, FL 32548, United States
Hours open
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM
Sunday:
Closed
Reviews
"Best service experience for me ever. Kim was very helpful when I checked in for my appointment. She kept me updated with the progress of the repair. They fortunately had the part in stock and also attended to a recall notice that I was not aware of. Just under 3 hours in and out. Thank you all."
"My Escalades water pump went out and the service department was extremely busy but they treated me like I was their only customer. Even though my Escalade was purchased out of state they treated me like I purchased it from them. My Escalade was repaired and back to me in just a few days. I didn't expect my car back for a week because of how busy they were but they worked my repair in. I would highly recommend this dealership to anyone needing service on their Cadillac or GMC vehicles."
"Your service manager Brett could not have been nicer or more sympathetic! However, my issue is not resolved! I’ve just purchased a CERTIFIED Pre-Owned Cadillac XT5. In fact I just made the 2nd payment this week! As it turns out there is a voltage shortage in the headlamp assembly and the resolution to this problem (extremely dim, dangerous lumen output) is to replace. Brett sent me to my salesman Pat Leek to explain the issue and said they should cover this! Apparently, dealership manager, Junior Johnson told Mr. Leek that he would not! Leaving myself to draw the only obvious conclusion that the stance of Jr. Johnson & Step One Cadillac-GMC, FWB is PROFIT BEFORE SAFETY! Lastly, I am continuing to pursue this matter contacting appropriate management!"
"Excellent customer service. Patrick the service tech was professional and efficient. I arrived early for my appointment and was out the door quickly. Patrick also applied coupons and discounts without reminders. The mechanics always do a fantastic job - I’ll be back! Thank you!"
"I love their service what I hate is not being able to talk with someone for general questions the phone will just ring and ring. I needed to know if my car was done I called 3 times to no answer. I left a message by the time I got the call my car was done my ride had already left. I had to go get the car a day later. Otherwise the service is awesome"
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