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Muffler Masters
2020 North 9th Avenue, Pensacola, Florida, United States
About the Muffler Masters
Muffler Masters is a trusted car repair shop located at 2020 North 9th Avenue in Pensacola, Florida. Our experienced team of technicians specializes in muffler and exhaust repairs, providing top-notch service to keep your vehicle running smoothly. Whether you need a simple repair or a full exhaust system replacement, Muffler Masters is the place to go. Visit us today and experience our excellent customer service and expert automotive solutions.
Photos of Muffler Masters
2020 N 9th Ave, Pensacola, FL 32503, United States
Opening hours of Muffler Masters
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Muffler Masters
"This place has gone downhill guess the owner retired. The people running it now are lost on what customer service is. I’ve had the worst experience by this establishment. I came in for a diagnostic and they found an exhaust leak the lady called & said it would be 500 to fix, I said yea that’s fine. They kept the car 2 days & called me the next day saying my total was 3,000 and the car is done. Umm.. what!? I thought they had my car mixed up with someone else’s. The lady said no we fixed it & it was infact my car. I immediately asked for the manager and he got on the phone saying how sorry he was & the miscommunication we had, I told him there was no miscommunication when you don’t call me and ask to do 3,000 worth of work. I was infuriated, still am. The manager then says he wants my business because I’ve had previous work done in the past. He then gives me his personal number to call. To which I did asking for a break down receipt for the charges parts and labor. I go pick it up to only get a piece of paper wrote in pencil of what they “said” they did. I asked for the manager which conveniently wasn’t there. So I called and text the manger a few different times Charles is his name to only ignore me & never get back to me. I was also told I’d get a warranty for the work, To which I never did. I’m disgusted by this place for taking my money to get my car & not getting any answers. I still am going to have to find a shop to go over the work so I can be told how much was actually done."
"Yeah I call before I went to have my catalytic converter cleaned, and the lady told be they had to do a diagnostic first. Then after I was told they can’t clean my cat, and that they don’t perform cat cleaning services, and it would have to be replaced. Unprofessional customer service. It’s against the law to gut a cat, it’s illegal. They can’t perform any cleaning service in a professional shop."
"Came in for custom install of a muffler. They started on it right away and were done in 30 minutes. Experienced and knowledgeable. Will definitely go back."
"This is a great trustworthy shop. The guys worked on my jeep and were able to put a new muffler on and working in under a hour. Veteran owned and a place I'd recommend to anyone. Happy to have done business here and would go here again for any future issues."
"This awesome shop, was recommended to me by another amazing shop named Pine Forest Automotive. I'm a faithfully Pine Forest Auto customer. If you have a muffler issue Muffler Masters are affordable expert LIFE SAVERS! FIXED my would be nearly $1000 issue for $125..."
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