NOVUS Glass of Atmore

"Staff were courteous and knowledgeable. The tint was perfect and I even went back for them to look at it. They took the time to appease me."

"Took my Tractor Truck to get tint on some windows and to get the headlights refurbished. Shane and the crew got me in within a couple days and got me done In a couple hours. Nothing but perfection was what I could find after I inspected the work. Phenomenal job and well worth every penny! It made the tractor truck look like new. Last year Shane drove out to me to install tint on my aircraft, was happy with the install then and still happy with it now. Going to take my other vehicles in to get work done too."

"Absolutely professional RV glass replacement. Wesley and his team performed the efficient installation properly and quickly. Wesley explained everything he was doing so that, as a customer, I would be comfortable with the progress. I highly recommend Novus to accomplish windshield work to anyone. I drove from Pensacola to Atmore for this work and it was well worth the trip! Thank you Novus!"

"So here's my issue. I was happy to give this place at least one star because the work was actually done. My problem with this place is the lack of knowledge from the lady that scheduled my appointment. She forced me to call my insurance company even though I explained that Geico would email or call her. I had already spoken with Geico.. But my biggest issue is that even though I had an appointment and arrived 15 minutes early, I was forced to wait 3 hours because Novus decided to fix another person's glass before mine (despite my appointment).. Also, somehow Novus messed up the button on my sliding door they repaired the glass on. I'm having to return again just to get that fixed."

"Great quality customer service and everyone takes pride in their work. The technicians are responsible, trusted, and try to get your work done in a precise and timely manner. I just stopped in with an issue that developed from a replacement several years ago on the materials and glass, not the workmanship. The owner was super helpful and ready to make it good again. They had ordered new glass and scheduled me within 30 minutes of me showing them the problem. Top notch customer service!"