Walmart Supercenter

"I am writing to bring to your attention a rather disappointing experience we encountered at your store on February 21, 2024, at approximately 7:30 pm. Our visit was centered around picking up an online order consisting of two navy blue curtains, each measuring 37"x84". Unfortunately, the events that unfolded during our time at the store were far from satisfactory. Initially, we had to endure a 30-minute wait before being attended to. To compound matters, when Britney, the person in charge, eventually presented the curtains, it became evident that they were not the items we had ordered. Instead of the navy blue curtains we anticipated, we were given white curtains measuring 37"x63". Naturally, we brought this discrepancy to Britney's attention, explaining that the color and size were incorrect. Regrettably, instead of proactively resolving the issue, Britney insisted that we accept the wrong items, asserting that there was nothing she could do to rectify the mistake. Frustrated by this response, we proceeded to the front customer service area to seek assistance. It took about 25 more minutes of discussion and clarification to finally resolve the situation, the total wasted-time was about 55 minutes. This experience was not only time-consuming but also left us feeling frustrated and inconvenienced. We believe that customer service is pivotal in maintaining a positive shopping experience, and unfortunately Britney is providing a very poor customer service, our recent encounter fell short of expectations. I bring this matter to your attention with the hope that steps will be taken to address the lapse in service and prevent similar incidents from occurring in the future. I appreciate your time and attention to this matter and look forward to a more seamless experience at your store in the future."

"Seen 3 different staff members arguing wi6h customers. Quite the entertainment. Pretty well cleaned. Lot and inside. Produce tip top organization. Didn't see empty boxes anywhere. Mgrs seem argumentative too. Lol. Gotta love it. Waiting on them to exchange hands... lol. Love this Wally World."

"Stopped in to get some JB Weld to repair our RV driver mirror that had been destroyed. As the repair was drying Walmart had the police ask us and other RVs to leave. Auto parts store would have been better. #AlwaysAvoidWalmart #ShopElseWhere"

"This place is poorly managed. I have management experience with several airlines. This place can’t keep a bathroom clean. And today, not a single cart. Then after standing in line with my box, I was forced to another line. I asked for a cart but, nothing. Couldn’t buy another thing because I am a woman and cannot carry this big box and buy anything else and carry. I asked to speak to a manager, the associate went and got a different woman said she had to go to the bathroom. When I talked to this lady she was the rudest person saying she said that speaking to a manager wasn’t going to happen. Finally after telling her that she doesn’t need to be so rude, she says, what exactly do you need, you need a cart, you need a cart, you need a cart! I said that would be nice or someone to help me carry outside. She said that’s not going to happen, so then she runs off and gets the cart. The receipt shows the location and register but the girl at the register left as soon as I asked to speak to a manager and this lady shows up with the worst customer service EVER! I also have auditing experience and this would get a FAIL! Worst experience ever! I am a Walmart plus subscriber and this is terrible in store service!"

"Large Walmart with ample amount of parking. There are vending machines right as you enter. There was a a subway on site. The isles were clean, well stocked. The line ups at cash were long but service was quick. The only thing which was odd was that Apple Pay either didn’t work or not accepted. Prices were reasonable"