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Mr. Rooter Plumbing of Gainesville
25430 Northwest 8 Lane, Newberry, Florida, United States
About the Mr. Rooter Plumbing of Gainesville
Mr. Rooter Plumbing of Gainesville is a trusted plumbing institution located in Newberry, Florida. With a commitment to providing high-quality plumbing services, their team of experienced plumbers is dedicated to solving any plumbing issue efficiently and effectively. Whether it's a leaky faucet, a clogged drain, or a full plumbing system installation, Mr. Rooter Plumbing of Gainesville can handle it all. Their friendly and professional staff ensures that customers receive top-notch service and satisfaction with every visit. Trust Mr. Rooter Plumbing of Gainesville for all your plumbing needs.
Photos of Mr. Rooter Plumbing of Gainesville
25430 NW 8 Ln Ste 116, Newberry, FL 32669, United States
Reviews of Mr. Rooter Plumbing of Gainesville
"Had Shawn come out and replace our toilet , great service, very knowledgeable and talked employer up about how he was getting more training to move up with the company. Thanks again Shawn for the fast and thorough service call yesterday."
"These guys are terrific! Within an hour or so of requesting a visit the company contacted us and set up an appointment for the next morning. Shawn was here promptly at 8:30. By 10:30 he had installed a new toilet.. He hauled away the old toilet and cardboard from the new one. He was very personable but didn't waste any time in doing an efficient, clean job. Thanks for everything."
"I don’t usually post reviews but my experienced with Mr. Rooter had been dissatisfied. I called to schedule an appointment with the company to have someone comes check our water heater. When I asked about the service charge that I will be pay for, the lady quotes it will be $75. However, they were not able to make it on time and reschedule me two time with promises that the water heater will be fix in 35 degree weather. When the technician arrived later in the day, he did not mention any other charges, did not say anything, start looking around, and at first he told me the ignition switch is the issue (which it is not) and then proceed to charge us a separate diagnostic fee of $225, that was never mention in the beginning. He barely spend about 30 minutes with us, and I have to brought up the issue about the thermocouple, since I tested myself and known that the ignition switch is working properly. Then he proceeds to say that the thermocouple is the problem after that. When I got home, the cover door was not place back properly, the insulation was taken apart and left all over the place. The lady on the phone was very nice and professional, however, please don't make promise that you able to fix everything, and nothing was done for us. Although the $75 fee waived, I'd ask please be upfront to your customer about your potential charges next time for such a quick and unprofessional work. I don't mind pay hundred dollars to get the work done, but hundred dollars for simple looking around is not justifiable! After all we ended up with no hot water for my poor children!!"
"The folks from Mr. Rooter were timely and professional. Took care of the project exactly how we discussed. They did an excellent job and I will reach out for my plumbing needs in the future!"
"I called Mr. Rooter and they promptly sent an outstanding technician named Terry out to unclog my bathroom drains but didn't stop there, he used his camera and found that my 30+ year old pipes were in bad need of cleaning all the way to my septic tank. I have had problems for over 3 years and have tried several plumbing companies to no avail... Terry correctly diagnosed my problems and returned the following day with another tech named Melvin and cleaned the pipes while showing the workmanship on his camera and they both took care to keep my house clean while performing their duties. I'm very pleased with the company's response time AND the technicians they sent to my residence. I will use them again and refer them in the future if we need plumbing service! Thanks guys!"
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