Air Fx, Inc.

"I have had them maintenance my system every year and they do a wonderful amazing job. Yesterday my heat stopped working I called them this morning they came out this afternoon. They did an incredible diagnostic job and was very honest in their repair. Their service technicians are very easy to talk to and they will explain things to you if you want them to. They got my system backup and running very quickly. They do great quality work and I would never use anybody else but them."

"Troy was extremely helpful and informative. He was very thorough and checked everything. It was the best HVAC service call I've ever had!!"

"Air Fix has always been very professional, friendly, and efficient. Keeps you apprised. of what is happening. And Wes Murray does an excellent job. Goes above and beyond. Would recommend Air Fix and Wes Murray to everyone."

"I needed a new heatpump system. Jesse and Ed did a great job. I personally watched the entire installation and asked questions to understand what they were doing. They kept me well informed. They stated that they liked that I was there for the entire process. They knew that I could see that they were doing a quality job."

"AirFx - specifically Deanna, Thomas and Wes are true community heroes. Where do I begin? I bought a house and neglected to transfer the warranty for my AC in a timely manner. In fairness to me, I had a septic system and electrical panel to replace urgently and I simply flaked on the AC legwork I should have done. When my AC failed during another 1000 degree Friday, I called AirFx for help as they were the company who installed the unit in 2019 (I was not the homeowner at the time). When Thomas found a blown coil, he explained to me that I had to talk to office because I clearly flaked on transferring the warranty (my words - not his). He suggested getting some window units while parts got ordered and details got worked out. He was very kind and understanding of the panic that was broiling inside of me and assured me that in either case, they'd get it handled with integrity and work with me the best they could for my situation and oversight. That was on a Saturday. I called the office Monday morning in sheer panic mode (with tears and dollar signs in my eyes), and reached Deanna - who is a fast talker but one with compassion and empathy. She provided me guidance and language to call Trane and attempt in getting my warranty changed over even though I was beyond the time limit. She gave me the numbers I needed for contact and for the warranty. She told me while I was doing that, she would vouch for my labor warranty to try and get that done, while looking at ordering parts for the changeout. I spent some time Monday successfully getting the Trane warranty changed into my name, using Deanna's advice and suggested language. Trane was also very easy to work with and exceptionally understanding of my plight. I left Deanna alone on Tuesday, with the gut feeling she was making it happen for me. When I called back Wednesday, she confirmed that most of the parts were ordered and we could pencil me in for a Friday fix. I checked in again Thursday and she kindly let me know that she was able to get the Labor Warranty changed and confirmed Trane was covering my parts. I was all set for Friday. Well today, Wes showed up on time with a call ahead and within hours had me fixed up and cooling. I annoyed him with all sorts of coil and ac related questions and he patiently explained the answers to me. He was super courteous and clean in my home, and temporarily fixed some of the parts that are backordered until fall. He killed it in the very best way! I am so happy and lucky that the previous owners chose AirFx for this install. As the new owner of the home, AirFx stood by me on their work, honored their word, assisted with manufacturing rigamaroll that was above their decision making ability, and overall kept me from having a heart attack this week. I am so very thankful for Deanna, Thomas and Wes for their kindness and to the company for creating a culture built on integrity. Keep up the good work AirFx!"