Lake Ida Cleaners

"I have been using this place for a few years. The staff is very friendly and accommodating. Also had my wedding dress preserved here and it looks amazing!"

"There is a guy with a bald head who works there that is unbelievably rude. He made about 5 comments that were directed at me personally in the span of the 5 minutes I was there. I was so taken back by his behavior I literally left the pair of pants that I was there to pick up. I would rather buy new pants than give this guy my money. Im not sure if he's just an employee, or if he is one of the proprietors, but he should NOT be handling any customers."

"I brought a very expensive dress to them for a simple procedure and they absolutely ruined it, the stitching could have been done better by my 8 year old daughter. When I questioned it and refused to pay the owner (who waspreviously told me that they have a good tailor) he said he would send it back to be redone. Really? To make it worse? I was so upset and I have to go and redo it with another professional. A very big lesson learned. Avoid Lake Ida Cleaners services at all cost PS: the answer to the owner: 1. I don't see the difference in services between first-time client or regular customer. Every new one customer becomes a regular in the future. 2. I didn’t say anything about how the dress was washed 3. I can’t leave my dress to be redone because after you did the simple work, I worry it will be worse and it will be not possible to fix in the future. 4. The other alteration services already took care of it, I’ll show their work after it will be done. Good luck in your business"

"Outstanding cleaners and quick turnaround! Clothes are treated carefully and cleaned impeccably. The owner David is always friendly and accommodating of special requests. My husband and I have been taking our dry cleaning here for years and we don't ever plan to leave!"

"First thing I have to say is that they do a great job and I will NEVER go back and I will share this experience. Picking up clothes today I noticed that I was charged for dry clean instead of laundry. The young lady told me they were a cotton blend and could be done either way... but the person who checked them in was new and might not have known.... so it cost an extra $4.00 per shirt. Ok... but then she told me I should have looked at the ticket when I dropped the stuff off. I don't take a ticket as most of the staff knows...including the owner... he always asks would you like a ticket as do many customers.... she then pulled an "it is not my problem" out of her ass.... really that's how you address a customer. To my surprise the loud and boisterous owners wife defended her, was talking about me when I walked back in and was nasty and wanted to know what I wanted. Great cleaners, poor staff, lousy owners wife... husband watched and said nothing... go down the street to the next place and do yourself a favor"