Durbin Cleaners and Alterations 14985 Old Saint Augustine Road, Jacksonville, FL 32258
About the Business
Durbin Cleaners and Alterations is a top-notch laundry service located in Jacksonville, Florida. Situated at 14985 Old Saint Augustine Road, this institution offers high-quality cleaning and alteration services to its customers. With a team of skilled professionals, Durbin Cleaners and Alterations ensures that your clothes are cleaned and tailored to perfection. Whether you need your favorite dress altered or your business attire cleaned, this institution is your go-to destination for all your laundry needs. Experience exceptional service and attention to detail at Durbin Cleaners and Alterations.
Photos
Location & Phone number
14985 Old St Augustine Rd, Jacksonville, FL 32258, United States
Hours open
Monday:
07:30 - 19:00
Tuesday:
07:30 - 19:00
Wednesday:
07:30 - 19:00
Thursday:
07:30 - 19:00
Friday:
07:30 - 19:00
Saturday:
09:00 - 15:00
Sunday:
Closed
Reviews
"I have been looking for a solid cleaners in this area and finally found it! The owners Bachar and Layla are incredibly kind,! The pride they take in their work and the quality of service is top notch. In addition to the quality of the cleaning service I had torn the pocket on the pants of my favorite suit and gad been told by the last cleaners I used that it could not be repaired. I took it here and Layla had it back and fixed in no time. You can’t even see where the repair was made. It is that high a level of quality. I can’t give this business a strong enough recommendation. They are the best!"
"OMG LITERALLY THE BEST CLEANERS IN THIS AREA. for suits they charge extremely cheap and they do a fantastic job! I spilled steak on my suit and the stain was really bad they got the stain out and the suit was flawless after. Please do not hesitate to go. The lady and the guy who work there are extremely sweet and the best people ever. They treat their customers like family. only 10 bucks to dry clean a suit. They are very humble people and they do not disappoint."
"I found this business on google because it had good reviews. I needed my wedding dress hemmed. Left it there for close to a month. Came back on the day I was asked to pick it up. When I came in their store, the business owners were confused about what dress I was picking up, then they told me it wasn’t ready but that they could finish it by the end of the day. There was no apology or anything. I came to pick up the dress later in the evening, there was an additional charge fee that was overwritten with a pen on the original receipt than I was originally quoted. They changed it back to the original fee. I paid, got my item and drove home. Once I tried the dress at home, I looked infront of the mirror and noticed one side of the dress was longer than the other side. Then I looked closer at the hemming job and it was really poorly done. I saw some light yellow stains around the dress. I called the business immediately and told the gentleman about my complaint which he responded to “it’s a white dress it will get stains” “you are the only one who complained - everyone else is happy “. I brought the dress in with a tag and it had no stains on it whatsoever. He told me to bring it back in to have his wife fix it. Due to the rushed hemming job performed, I lost all trust in their business with my wedding dress because I fear there will be more damage done. I’m really saddened that someone would do this to a wedding dress. Every bride wants to look pretty in their dress. I now have a dress that’s uneven. It was only a hemming request - nothing complicated. The gentleman was very defensive because I brought my complaint forward. I still cannot believe that someone would do that to a woman's wedding dress - that's zero respect for someone's personal items left at the hand's of a business. Now, I have to find someone else to fix my dress and pay even more money. Don't bring your dresses here."
"Extremely kind, helpful, and had very fair prices. Altered my bridesmaids dress on a rush even though it was a tricky job and she was super busy! I was so incredibly thankful for their help, and will be sure to return for other jobs. Highly recommend!"
"Incredible service! The owners are as nice as the reviews say and go out of their way to be accommodating. I am new to the area and drove 20 minutes out of my way due to the reviews and I'm so glad I did! The alterations on my dress were perfect with a very quick turnaround time due to a trip. They are also open longer hours than most cleaners/ tailors which is very convenient. Do not hesitate to use them!"
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