CVS

"I only bought a certain over the counter sleep aid gummy because it was buy one get one 50% off. Cashier rang it up wrong and I ended up paying full price. And was told that I couldn’t receive the discount because I paid with my aarp seniors U card. No refund allowed. Nothing they could do. Never would have gotten 2 bottles! There goes a couple of my senior benefits. Merry Christmas"

"The tech fought with me for 10 min last week at the drive through about whether I had a 15 day script I could refill that day or a 30 day script I needed to wait a week. Turns out she was wrong and kept me from my medicine for 7 days because she can’t read. She tried to humiliate me as well “you just filled this three weeks ago” “I know…it’s a 15 day script.” Talked to the pharmacist today, who agreed with me, but didn’t care either at the end of the day. Straight up negligence. Will never use this CVS again. They do not care about their customers."

"Such an unpleasant staff… there are two techs that are always there and they’re constantly miserable and act annoyed that you’re there. When you or your kids are feeling unwell and just want to get your medicine to feel better, they look at you with a “what do you want” attitude. The gentleman named Bob yesterday actually rolled his eyes to me when I needed a moment to pull my insurance information up. There’s always a long line of people or cars at the drive through because they’re slow. don’t bother trying to actually call and get through to anyone. You’ll be on hold for a minimum of 30 minutes. Yesterday was the final straw and I had my prescriptions moved to Walgreens down the road. Much more pleasant experience."

"Is there an option for less than one star? The general staff inside the store are great, but anything with the pharmacy or especially the drive through is a problem. The drive through is a mess, long wait times, poor communication and no manors. Today I waited along time to get service, I then gave my credit card to pay and received a bag back (with my prescription), I assumed my card and receipt would be forthcoming... when I finally hit the button to get my credit card, the simple response was I should have checked the bag (it was in the bag). When I asked the ladies name so I could provide some feedback to senior staff... she simply stated she didn't need to provide that information. The staff is just generally rude and slow to respond. There have been multiple times when I get a text that a prescription is ready only to arrive and wait a 1/2 hour while they fill it. There are so many fantastic stores in this area, with incredible staff... this is not one of them. Taking business elsewhere until staffing changes are made here."