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Publix Pharmacy at Shoppes On The Ridge
23965 US Highway 27, Lake Wales, Florida, United States
About the Publix Pharmacy at Shoppes On The Ridge
Publix Pharmacy at Shoppes On The Ridge is a convenient healthcare destination located at 23965 US Highway 27 in Lake Wales, Florida. This pharmacy offers a wide range of prescription medications, over-the-counter products, and health supplies to meet all of your healthcare needs. With friendly and knowledgeable staff members ready to assist you, Publix Pharmacy at Shoppes On The Ridge provides excellent customer service in a comfortable and welcoming environment. Whether you need to refill a prescription, seek advice on medication, or purchase healthcare essentials, this institution is here to help.
Photos of Publix Pharmacy at Shoppes On The Ridge
23965 US Hwy 27, Lake Wales, FL 33859, United States
Opening hours of Publix Pharmacy at Shoppes On The Ridge
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
09:00 - 19:00
Sunday:
11:00 - 18:00
Reviews of Publix Pharmacy at Shoppes On The Ridge
"Staff is friendly and the store is always clean."
"Had to go here for a medication my regular family pharmacy didn't have on hand. Was told it would be ready in an hour, so I gave it an hour+30. They tell me it will be another 20 on top of that so I'm just sitting on a bench awkwardly wasting time. Then they give me a hard time about the location being too far from my address(it's literally the closest publix, I live in the middle of nowhere sue me). Then they grill me about other medications on my history(I've already talked with the doc, he's ok'd it. This isn't any of your business lady). I made it clear I was trialing a medication switch due to nationwide shortage of my normal medication(if you aren't aware of this kind of issue going on then you aren't doing your due diligence at your job). Overall the experience was very poor, I feel like I had my anxiety raised unnecessarily. Unfortunately I may have to use this location due to medication availability, but I will not return if possible."
"This pharmacy is completely ridiculous! The wait is always horrendous. Their service is disgusting. They have zero care about their patients and their health needs. They didn't want to fill an allergy med because "you can buy it over the counter". I'm sorry, what?!?! I can also buy ibuprofen but there's also prescriptions for ibuprofen. If a Doctor sends in a prescription, it should be honored. They have continuously given my husband a hard time with filling his meds, including quality of life meds and life saving meds. They recently refused to fill a medication because of contradiction to other meds he is on. They refused to even fill this if the Doctor who fills all of the meds and is completely aware of any contradictions advised to do so. They have taken it amongst themselves to decide treatments for health issues. They are NOT licensed medical doctors. Stop trying to make medical decisions as if you were. I understand consulting with a patient's physician to ensure accuracy, however, stepping above a doctor's orders is completely out of line. Stay in your lane!"
"Publix went above and beyond today. They called me and found a huge discount on my medicine. Life has been tough lately and not the best financially for my family and I. They didn’t have to look for discounts for me but did and called me and gave me the good news. It was so unexpected and such a wonderful thing to do. Publix gained a customer for life. The pharmacists here and their techs are amazing people. Publix is very lucky to have them"
"Called to confirm my son's script was called in and available for pick up. I was told I would get a text and it would be ready by 5pm. No text, so I decided to show up about 8pm plenty of time before closing. Get there and we're told the script isn't there it's at the Legoland Publix because this store is out of stock. So nobody bothered to call or even ask if the location THEY picked was even ok? Seriously? So I'm told it's there (it's not) , it's available (it's not, in fact, they're out of stock), and I'd get a text (which I didn't). With only minutes before closing we have to drive further to Legoland. I wouldn't have gotten the script until the next day had I not gotten there when I did. Just poor customer service and zero follow through. Publix you're better than that."
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