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Publix Pharmacy at Stoneybrook West Village
15502 Stoneybrook West Parkway, Winter Garden, Florida, United States
About the Publix Pharmacy at Stoneybrook West Village
Publix Pharmacy at Stoneybrook West Village is a convenient and reliable healthcare destination located at 15502 Stoneybrook West Parkway in Winter Garden, Florida. This pharmacy is part of the well-known Publix supermarket chain, offering a wide range of prescription medications, over-the-counter drugs, and health products to meet your healthcare needs. With a team of knowledgeable pharmacists and staff members, you can trust that you will receive personalized and professional service when you visit this institution. Whether you need to refill a prescription or seek advice on managing your medications, Publix Pharmacy at Stoneybrook West Village is here to help. Visit us today for all your health and wellness needs.
Photos of Publix Pharmacy at Stoneybrook West Village
15502 Stoneybrook W Pkwy #100, Winter Garden, FL 34787, United States
Opening hours of Publix Pharmacy at Stoneybrook West Village
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
09:00 - 19:00
Sunday:
11:00 - 18:00
Reviews of Publix Pharmacy at Stoneybrook West Village
"Worst customer service at a Pharmacy my family has encountered in our lives. Filling a prescription and we discovered through the Publix website, we could get 1 month of the medication free (saving $110). All this required was the Pharmacy to take 5min to re-run the prescription. The techs first told us they couldn’t do it. But after showing them they could, they refused and said we’d have to “look it up ourselves”. So we sat down and tried to figure it out ourselves only to come back to the tech and let them know that only the Publix staff can process the prescription through the website for the month free. The techs practically ignored our requests at this point. The pharmacists stepped in but acted like this was the biggest inconvenience for her. We waited again, and finally was about to give up and just fill the medication as is without the discount until the pharmacist spoke up and said she was almost done processing it. The whole thing could’ve taken 5min but ended up being 45 min. Our daughter in law is a pharmacist at a Publix in Florida who does this for patients all the time and is willing and able to help her patients. Beware of this Pharmacy, they act like they couldn’t be bothered with any extra work or requests."
"The pharmacists and technicians are friendly and always available to answer questions. Vaccine appointments are on time."
"This is the absolute worst pharmacy staff I’ve ever seen. They are extremely rude but on top of that they are incompetent. Don’t bother getting a “consultation” for your meds here… google will give you a much more reliable and accurate answer. It sounds like an exaggeration but if you ever choose to use this pharmacy you will see for yourself. Your experience will be asking for your Rx, then they won’t be able to find it, then they found it and said they’d have it ready by 6:30pm, when I got there at close to 7pm they didn’t even start on my Rx, not only was it their fault, not to mention I was very sick and needed to pick it up asap, but they were so rude to the point that they were annoyed at me to even be their customer. On top of that, they found out while doing my Rx that they were out of stock and had to order it for Tuesday (this was on a Friday). They didn’t care at all or that I was up there so long waiting for it to be filled, they pretty much said too bad and that they were closing. This was not even the worst experience I’ve had, they are the closest pharmacy so I said id just deal with it there but this has become such a problem EVERY single time and now I will never go to another Publix pharmacy again, nor should you unless you have unlimited time and don’t mind unfriendly, incompetent people. This ultimately is the managers’ job to hire staff that know what they’re doing, are friendly, and are helpful. Read others posts, this is a trend not an exception. All I can say is NEVER COME TO PUBLIX FOR ANY PRESCRIPTIONS FOR ANY REASON. I usually don’t write reviews so the fact that I am for this should just tell how bad of experiences I’ve had there!"
"Absolutely horrible pharmacy. I’ve always used Publix for my Rx’s and have had good experiences. Not at this store though. The staff is completely incompetent and rude. It will take you DAYS not minutes to get your Rx. If you take bp meds or any other maintenance prescriptions, you should avoid this store at all possible costs, as you will surely have a different problem, each and every time you pick up an Rx. Weather it’s a problem with the insurance or anything else, they do not act as your pharmacy or work to fix the problem. They do not value their customers, as you are just a number in line to them. They just don’t care about their jobs or you. BEWARE!"
"This is the publix I regularly come to and I’m really not one to leave a bad review, but it’s the third time I’ve had a negative experience with the same two people working the pharmacy. I came straight from the hospital tonight, Tuesday, with my mom who had just gotten out of surgery. The hospital told us that they called this pharmacy in advance and the medication would be ready for pick up. We rushed to get there and were greeted by two very dismissive pharmacists. While I completely understand we were there 15 minutes before closing, they were just so insensitive. Taking to them, it almost seemed like they were doing me a favor and kept saying they were closing and couldn’t help. It just seems like they both don’t want to be there and it’s been the same behavior every time I’ve interacted with them. I just wish they’d have a little more empathy for people or a crash course on customer service because I rather go across the street now."
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