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CVS
131 North Congress Avenue, Boynton Beach, Florida, United States
About the CVS
CVS is a one-stop shop for all your needs located at 131 North Congress Avenue in Boynton Beach, Florida. This institution offers a wide range of products including clothing, convenience items, pharmaceuticals, food, health products, and even liquor. Whether you need to pick up a prescription, grab a quick snack, or shop for the latest fashion trends, CVS has you covered. With a convenient location and a diverse selection of items, CVS is the perfect destination for all your shopping needs.
Photos of CVS
131 N Congress Ave, Boynton Beach, FL 33426, United States
Opening hours of CVS
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 22:00
Saturday:
08:00 - 22:00
Sunday:
09:00 - 20:00
Reviews of CVS
"This CVS location at 131 N Congress is AMAZING & all the employees are so friendly & this store is super clean !The pharmacist & team is so helpful & caring as well as the front of the store employees HIGHLY RECOMMEND"
"The only reason I'm giving this store any stars is because that's the only way to post, truly they get no stars from me, the pharmacy staff is very rude and incompetent, I have experienced them not having my medication in stock, I recently was awaiting insurance authorization on cholesterol medication, when I call the inquiry I was told that my insurance company had approved a different medication called prolia, I tired to tell the staff member that it should be praluent she told me I was wrong and that prolia was alsoused for my condition, of course my insurance company denied that information, but I couldn't convince them that it was the wrong medication that they were trying to give me, now today I called again to inquire about the same medication and I was meet with the rudest woman ever they all need to go to customer service class/training, I can never trust this group of people to provide medication for me ever again! 01/05/2024 So I decided to drop in to this CVS location to return a product. Wrong decision. The current manager helped Ime return a product I had purchased from another CVS location days earlier. When I got home found my 40% off coupon of course I'm going to return the product and get the 40% off. Well the self checkout wouldn't scan my coupon. The same manager came over to help me however, she took my new product from the bag then she responded " Oh so you returning and repurchasing, that's why it want scan coupon, you know we are In the business to make money not loose money" Now I don't know why I expected to get good service from her she had already spoke very rudely to one of her own employees who ask her assistance to open a door, this happened prior to her assisting me. Some people don't deserve to be managers especially when you have no customer service skills. WORST STORE EVER!!!!"
"Horrible customer service from Shift Manger Alvin(coming from another store) I sent just 1 photo out of convivence through the app. Went there, the man didn't know how to use the machine. sent another request/ went back 1 hour later and my 1 photo did not get printed. He stated he was from another store and didn't know how to use the machine. Why would they send an employee that is not trained for all departments and then doesn't try to help to best of his capability."
"Worst pharmacist ever!!!!! Don’t have a prescription called in here because they don’t answer the phone so your doctors office will never get through!!! I stood there over 37 minutes with only 2 people in front of me. I understand someone being new so it took time to ring up a prescription but to watch the pharmacist ignore what was happening with over 7 people in the line and then to continue to chit chat with another associate while they both IGNORED the phone calls coming into the pharmacy was completely unacceptable!!!! When my prescription wasn’t found I wasn’t any bit surprised. How could it be if no one is answering the phone!!!! The pharmacist didn’t care an ounce and she literally said she took “a phone call”. Guessing one a day is her quota! Worst pharmacist I’ve ever met and completely does damage to the CVS brand. This is absolutely not the first time given her arrogance and CVS corporate needs to do something for loyal customers because this is that horrible!!!!"
"I’m a manager/flight nurse in the medical field and don’t recommend this pharmacy to anyone - terrible customer service/organization at this pharmacy. I attempted to have meds delivered to my house, but they refused to leave them in the mailbox like they have many times before even though they aren’t controlled substances. I understand if this is a policy - but if that’s the case everyone should be on the same page and it should be consistent, why was it okay to deliver them with no one home before? So then, I leave work early to go to the pharmacy to get my medications and a girl pulls the windows closed and says they open after 2pm for lunch. Meanwhile, 2-3 people are in the back doing things and not actually on lunch, but apparently unable or unwilling to help with customer service during this timeframe. I stood in the line outside the windows for 30 minutes because I had a 30 minute drive back to work and it wasn’t worth it for me to leave work and come back again. I understand everyone needs a lunch break, but these can very easily be rotated (like they are at ALL pharmacies including hospitals) to accommodate customers. Not blaming the tech at all for taking her lunch - probably just a subject of very poor management/lack of team players."
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