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Dollar General
2711 Simpson Road, Kissimmee, Florida, United States
About the Dollar General
Dollar General is a convenient one-stop shop located at 2711 Simpson Road in Kissimmee, Florida, offering a wide range of products including groceries, household items, health and beauty products, and more. Whether you're looking for everyday essentials or unique finds, Dollar General has something for everyone. With affordable prices and a convenient location, it's the perfect place to stock up on all your everyday needs. Come visit Dollar General today and see why it's a favorite destination for shoppers in Kissimmee.
Photos of Dollar General
2711 Simpson Rd, Kissimmee, FL 34744, United States
Opening hours of Dollar General
Monday:
08:00 - 22:00
Tuesday:
08:00 - 22:00
Wednesday:
08:00 - 22:00
Thursday:
08:00 - 22:00
Friday:
08:00 - 22:00
Saturday:
08:00 - 22:00
Sunday:
08:00 - 22:00
Reviews of Dollar General
"I went in to purchase products with digital coupons. The cashier was rushing me to pay because there was one customer behind me and would allow me to confirm if all my coupons applied. When I checked my receipt I noticed that $10 of coupons didn’t apply. When I informed her about she let me know she couldn’t redo my transaction or do anything because the area manager blocked all their access from refunds or exchanges. They said they didn’t know when she would be back. How does the area manager expect that to work or make sense? Creating bottle necks in solution management for the store teams?! They said something about stealing refunds or whatever in another store and that’s why this has been put in place. If that’s an issue then the hiring manager needs training on recruiting, interviews, training, coaching, and being involved to avoid situations like that."
"I went to do a return and Laura (the store manager) along side Vivian told me I couldn’t do the return because it was over 30 days old. The items were still new, and she claimed she couldn’t even give me store credit because the policy had changed due to a lot of store theft. She also told me to go back to the store I bought them from and “try” to return it there. I ended up calling corporate just to verify what she said. They confirmed that the store policy is 90 days return with receipt and if you don’t have a one they issue out a store credit. The store policy has not changed. So pretty much she lied and when I had corporate on the phone in store she got upset and had an attitude. They ended up giving me my money back but you can tell Laura was very upset, she told me that I came to threaten their job but really I just wanted them to follow the store policy instead of telling me to drive another 35 mins to another store being that I already live far from both. Laura needs to be “taught” the store policy as well as customer service skills and Vivian needs to know that she should do what corporate says and management isn’t always right. I condemn both for the way they handled this situation, all the trouble for a $17 return. Just do the right thing next time."
"Sunday June 11th @11:57am The cashier was really rude when I asked for help with the self-checkout. There was this other person who scanned something and wouldn't let me continue. It annoyed me so much that I decided not to buy anything at all."
"This location used to be great but for the past few months their inventory has been a mess. A lot of items are always out of stock. Ordering via DoorDash is a nightmare because you pick out your items AND multiple substitutes but the store doesn’t have any of the items. I’m about to give up on this store and shop elsewhere."
"Went to the store at 9:50pm and store was closed. I use work at a dollar general and closing is at 10pm. And this dollar general hours are from 8a’m-10pm. This guy had no care and just wants to leave early. Ill never be back. Whats the point of store hours if you dont follow them"
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