Publix Pharmacy at Lake Gibson Shopping Center 6767 US Highway 98 North, Lakeland, FL 33809

"Terrible pharmacy- do not use. Customer service is horrible. If you need a prescription filled accurate don’t go there!!!"

"Customer service is a joke. They never have your prescription ready when they say it will be even if you drop off early. When they are out of your medication they don’t call and tell you so you don’t find out until you try to pick it up and most of the time have no chance to try and get it filled elsewhere. I wouldn’t even give them one star at this point."

"Since covid has begun , like everything else in our lives, getting an appointment at the doc is almost impossible! 2 months ago,I ran out of BP pills. Publix (thankfully) gave me 4, happens again yesterday, they said no..... Thanks ... My script is being filled now.... Thankfully!"

"They wouldn't allow me to pick up a prescription/ narcotic that would have helped my pain a great deal because I didn't pick it up within the 3 day time frame I was prescribed it. I wasn't able to pick it up because I left the prescription paper signed by the doctor at the hospital by accident, a long drive to have to go back there and get it when I had the opportunity and when I got back the pharmacist didn't trust me, so I took my business elsewhere where they actually care about your health issues. Amen. Am done with that pharmacy and intend on spreading their nonsense on social media. Enough is enough, if it was ibuprofen he would let me get that with no problem. He needs to be fired."

"While Publix has a remarkable record for customer service, today was not typical. I called the pharmacy at 2:30 Saturday afternoon, and it kept telling me it was closed for lunch. , I called the main number, and spoke to a customer service rep,he said at first, no I don't think so, then , I told him the lunch recording was on (sometimes they just don't get taken off after lunch,) but he said , if that's what the recording says! Really? You couldn't look over there or something? And btw NEVER day " I don't know"! Always say"I'll find that out for you ")"