Publix Pharmacy at The Shoppes of Dade City

"I have dealt with trying to get a text or phone call when my refill has done. Two years now. My last response I got from the pharmacy tech. Was, a lot of people have been saying that. It’s not like I have one script it’s like 10. Where’s the area mgr. Where is the home office management ???Ready to go to Walgreens"

"I always have issues here. They either never have it filled yet or can't give it to me because it's too early even though I got doctors approval to have it early and everytime they're RUDE. The one with the caked on clown makeup was being very firm and rude for no reason when I told her I didn't have my I.D and asked if there's another way to get my meds and she was just like NO I need a physical copy.mind you, I'm there for XANAX an anxiety medication and she's being rude and giving me anxiety but can't have my meds. Like thanks so much."

"Most days Everyone at this pharmacy is very professional.. Today I had to deal with the most unprofessional Pharmacy tech. this woman comes off as harried, clipped with responses, and condescending. I asked to change my medications from another pharmacy to this store, she even had me look up the number, when asked when I could get existing scripts filled she told me one today and the other tomorrow, they were both filled the same day in June. Not once did she smile even when I told her I appreciate her, I got the distinct feeling i was bothering her. She may be an excellent worker otherwise but this is not someone who should deal with the public. I didn't get her name but she had on tons of makeup."

"After calling confused regarding medication pharmacist told us they would assist us when we arrive. Once we got their they said that it wasn’t her job and it was our responsibility to figure it out. Mind you Publix is all about customer service. I later went back to complain to the pharmacist about the attitude received earlier and he honestly seem to not care. I would not recommend this pharmacy to the older community that needs additional assistance. I’ve been in the healthcare field for eight years and you should not treat people like that."

"I waited 4 hours before going to pick up my prescriptions. I was told that they had to be ordered as they are cycle prescriptions. I complained that my drive is 20 miles. The Representative then stated they could fill it then but it would be 45 minutes more. I declined and called CVS and requested it be transferred to them. They called Publix with the request and 24 hours later it still has not been sent to CVS. One of them is an antibiotic for an infection. It is obviously that Publix pharmacy only cares about what is convenient and efficient for them and not the health of the customer!"