Hair by Massi 2555 North Hiatus Road, Hollywood, FL 33026

"She took the time to understand my needs and where I wanted to be from a hair aspect, she is very knowledgeable and reasonable two things that are extremely hard to find, thanks."

"1. Unprofessional. This is a beauty salon. Not a daycare. The day I walked in for an estimate, a stylist addressed me while working with a customer instead of coming to the door. I know its common for a stylist to make small talk with a customer, but Gigi needs to learn to keep the topics of conversation to a not-so. personal matter. 3 people worked on hair. Regardless of the condition of my hair, 3 people is unnecessary. End result, my hair could have been ironed more. Its not as straight as it could be."

"So I am thoroughly annoyed, I went here because they had the best ratings on google in my area. I step through the door and I am greeted by their daughters who looked more confused than I was, no problem, but then they just stared at me and waited for my response, what ever. Who needs a greeting right, so I said, "I'd like to get my hair styled." They said ok what would you like done? I told them that I'm not sure, but I would like to have half of my hair in a braid and the other, side blown. They went to their mom and told her in Spanish and then said that they don't do braids. I wanted to ask well what the heck do you do because I would have just picked something else, but by that point I was just unimpressed with the lack of attention that I was receiving as if I was not even worth talking too and then the unprofessionalism of the entire thing. If you are gonna have your 12 daughters working the front desk where all of your potential clients are first received, then at least have them know what they are doing. Also, if there is confusion up front maybe you should take your lazy self and see what's going on instead of sending messages. Or at least have told them to ask me to wait until she was not busy so that she could speak to me. Never again, I can't believe I drove to the other side of town to have my time wasted."

"This place is great!! I've been here twice and my hair always looks great! Prices are reasonable and there are specials Tuesdays-Thursdays. Great customer service, knowledgeable, and fair pricing. I recommend them absolutely."