Dr John Suite

"I went per a friend’s recommendation. He used too high of a level bleach even after I asked upfront for lower level bleach and had to correct with a toner. I told him my natural base color was too ash blonde-he heard the word “ash” & assumed I wanted ash toner which looked horrible. He then had to put on a golden one. I showed many pictures before we started. Tried a second time because in the end it turned out alright. After reminding him and requesting lower level bleach was still bright or left on too long so had to use toner again. I believe communication is a BIG problem. He said it was $50 for a toner only?? He charged me $160 for the visit for partial highlights with toner only- no base color, no haircut, no blow dry for a solo owner operation in a tiny shared suite. I’ve paid similar prices at high end salons with beautiful ambience. He Didn’t like when I gave any polite feedback about the way it turned out and argued with me in front of other customers. Said I could come in for free for any tweaks free of charge then blocked me from his phone. My friend also ended up leaving for another colorist. Giving two stars because he is experienced and my hair wasn’t damaged. Ask for gentle hair wash with no massage (unless you want your shoulders rubbed without permission)."

"The BEST always!! Over 12 years!!!"