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Sparkling Pool Finishes
5743 Autumn Ridge Road, Greenacres, Florida, United States
About the Sparkling Pool Finishes
Sparkling Pool Finishes is a leading general contractor located in Greenacres, Florida. We specialize in providing top-quality pool finishes that will make your pool shine like never before. Our team of experienced professionals is dedicated to delivering exceptional results and ensuring customer satisfaction. Whether you need a simple resurfacing or a complete pool renovation, we have the skills and expertise to handle any project. Visit us at 5743 Autumn Ridge Road and let us help you transform your pool into a sparkling oasis.
Photos of Sparkling Pool Finishes
5743 Autumn Ridge Rd, Greenacres, FL 33463, United States
Reviews of Sparkling Pool Finishes
"Did a great job resurfacing my pool. Thank you!"
"You’ll see by my reviews I’ve written one negative review ever. I often wrote positive reviews as Ibelieve that’s equally or more important. After seeing advertisements on Facebook Marketplace, I contacted a rep there to request a proposal to resurface my pool. We discussed that I wanted a deep blue shade called Midnight Blue that he said he had extra product from an old pool that would be discounted as there was not a warranty on the material. I was assured there was a one year labor warranty. He was knowledgeable and seemed direct. He told me the pool would be prepared by being resurfaced and that his team would chip away 50% of the old surface, a bonder called Bond Kote would be applied to the entire pool and then, 24 hours later as long as the weather permit and there was no rain, they would apply the DiamondBrite. Upon arriving home from work after day one of the pool preparation I reached out to them with a concern that the bonder was not covering the entire pool- it was about 30% covered with bonder which was concerning as this can cause issues with adhesion and I paid for the bond kote for the entire pool. Lamar replied that the bond kote would be applied to the rest of the pool the next morning. The next morning I noticed that they were already mixing the plaster. I reached out to him and he subsequently reached out to the Labor crew. He assured me that the pool had been adequately prepped and that I did not need to worry as the Labor crew assured him that they would come out and fix any issues that may arise. Here is a copy of our messages and text exchange. As I was leaving the house it started to rain. I again reached out to him concerned that any plaster could not be applied in the rain. I was told by them that rain would cause a delay in application. I did not hear back from them that day. The day after application the pool was full with water. There was very clear streaking, mottling, and apparent issues with the application from the very first day. The top step was white from the day of application. I reached out to him two days after the pool was complete and he came out and said it may take some time. I agreed to give it some time. He came out to our house and applied a sequestering agent and the chemicals himself in order to get the pool started up. I expressed my concern once again and he asked me to wait and give it some time. He and I were in contact several times as you can see below. He suspected this was scaling but did come see the pool and told me he wasn’t sure that was the problem as it was there since day one of application. I was told someone came to my home and got water to have tested. I was provided a report with someone else’s name on it which they included in their reply to this dispute. I do not believe this water was from my pool as there is no record of anyone coming to my home to retrieve a sample. Several times they did agree that the application was poor and we could pay them to fix it. He also stated that he would not be happy if this was his pool. While there is no warranty on the products, there is in fact a one-year warranty on the labor as outlined in the contract attached. I have had several pool companies look at my pool and several people check the balance of the water and it has been in balance perfectly. It has been serviced once and often twice a week by a licensed pool professional. I contacted SGM, the manufacturer of the DrinaondBrlte, and three of their employees said applying their product in the rain is an absolute issue and should not have been done this way. I did agree to pay the amount in the contract for the pool to be prepped by removing 50% of the old surface, This was not done. Bond Kote applied to the entire pool. This was not done. Plaster applied to the entire pool. This was not done correctly. If you look into Sparkling Pool Finishes reviews and history you will see some similar reports as to the same situation."
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