Paddywagon Irish Pub Dr. Phillips 7940 Via Dellagio Way, Orlando, FL 32819

"I am extremely disgusted after my most recent visit here and I will not be returning because of it. I have been to this bar a few times prior and never experienced having dirty glasses until tonight. I did not have an issue with the first bartender that served us. The one I have an issue with is the one with the beard that was wearing a cowboy hat. I had ordered a second round for my friend and I for a peanut butter whiskey drink- her glass looked clean, while mine appeared used and unclean because there was a hair on the edge of the glass and other particles. I told the bartender this, and he took the drink away- which I was at first appreciative of because in this case, you would assume they would take the same drink and just pour it in a different glass and serve it to you; but he did come back with a different glass and a fresh drink. The problem is, this glass also had a tiny hair on the edge of it, which I ignored at that point because I didn’t want to seem like a hassle. But what really pissed me off was the fact that when I came to finishing the drink, I noticed that there was a hair in the glass at the bottom. That is what really disgusted me because one thing I can’t stand is finding hair in my food or drink, which I think many people can agree with. There is a significant lack of attentiveness to the cleanliness to your glasses, and it being a busy evening is no excuse. Hygiene should be a number 1 priority for any food/beverage establishment. If it’s that busy of a night, do you just empty out the previously used glass and pour another drink in there to serve to your paying patrons? Because that’s what it seemed like. I will be contacting corporate regarding this, because it is absolutely unacceptable especially for a location like that of Dr Phillips. I am beyond disgusted and disappointed. Edit: I am responding here since I can’t reply directly to the owners response. I expected nothing less of his reply based on the previous responses he left to highly dissatisfied patrons. As an adult/business owner, I highly recommend you conduct yourself in a more mature/professional manner if you want to continue to have a successful business. The reviews to your establishment are valid and concerning. Your response(s) are what’s laughable and you have no concept of what decent customer service is. With that kind of attitude, you will end up being the very demise to your business since your representation of it reflects poorly. You are very passive aggressive and petty- if you want to discuss my personal reviews that have nothing to do with yours, you can see I’m relatively balanced in leaving both positive and negative reviews. And regardless of that matter, my reviews are from my experiences, and the point of leaving them is to let you know as an owner, what either needs to change or how fabulous the experience was- which is why I left the one I did with your bar. The only reason why I put a higher review for the atmosphere was not because of the look of your place at all, but rather the wonderful people that were there. On that note, hire staff that cleans thoroughly, including your bathrooms. I have plenty of friends, coworkers, and family who love Irish style bars, so I will be sure to alert them of my experience and what kind of individuals run this establishment. Good luck with your business and I hope you realize you need some serious work on your awful demeanor and disgusting bar."

"Oh boy, let me tell you about my never-ending love affair with Paddy's. Picture this: it all started back in 2020 when I first set foot in Orlando. From the moment I walked through those doors, I knew I had stumbled upon something extraordinary. And let me tell you, the staff at Paddy's? They're the real MVPs. These folks have a memory sharper than a razor, because even after I made my grand return to Miami, they still remember me and my go-to drink. Talk about dedication, am I right? Paddy's, my dear friend, is my little slice of paradise. It's like a second home to me, a sanctuary where I can escape the mundane and dive headfirst into a world of endless enjoyment. So, if you're ever in the mood for a lively atmosphere, top-notch service, and a place where everybody knows your name (and your drink of choice), then Paddy's is the place to be. Trust me, you won't be disappointed. Cheers to that!"

"I’ve seen a lot of one star reviews here based on employees following the law, and as a bar manager, I totally understand and agree that the bartenders are following the law. However, that is no excuse for just plain old bad service. If the bartenders don’t want to be there, they shouldn’t work there. I took my employees out for a night out, well deserved for their hard work, and we were taken aback by the rudeness of the bar staff. I’d love the opportunity to speak with management and elaborate our experience. But as a fellow bar manager, I would be embarrassed as to the performance of the bar staff."

"Absolutely hands down one of the best bar/pub experiences in Orlando! Excellent atmosphere to let your hair down, relax & enjoy drinks with friends and if you don’t bring any I can assure you that you will make new ones at Paddies. They have Dart boards, pool tables and an expansive patio to light up a great cigar to go with your favorite bourbon if that’s your style. It’s also a great place to grab a pint & catch the game/fight or any other sporting event. The service is also exceptional. Stop by and have a chat with Steve, Cody and the rest of the gang. They go out of their way to make you feel right at home! ⭐️⭐️⭐️⭐️⭐️"

"Hope in the wall Irish Pub. They have pool tables, darts and a section outside where people can smoke. We will definitely be coming back. Super friendly environment and not judgemental."