D&V nail salon

"I recently went to this nail shop for eyelashes. My service was completed and I paid for. Luckily, I did not leave the parking lot! The lashes were not done to quality standards as they were lifting after thirty minutes from service. When I went back in to the salon, the employee that serviced me made it seem as if I made the error. After explaining to her that I did not want them re-done, she explained they do not do refunds. I asked her if she could credit me for another service and she said no. Not only was she rude and had no customer service skill sets. She eventually granted me a refund from the terrible service conducted. This business needs to learn Quality vs. Quantity. There was no quality in the service that I received. Therefore, I would not return this establishment nor recommend family/friends."

"I come here to get my eyebrows and eyelashes done. And I am never disappointed. They do a great job. I bring my all lashes because I like a certain brand but they do have different brands less even colored lashes available so they are definitely recommended in my book."

"Lucy is amazing! This shop is a hidden treasure I travel 30 minutes each way just to get my nails and eyelashes done at D&V. If you love great customer customer service, quick full sets, amazing eye lashes, beautiful quality nails that last, and detailed decorative nail art this is the place for you. ASK FOR LUCY!"

"The place was ok. Staff was friendly and they did a good job and on my mani pedi. But I decided to get my eyelashes done here. The eyelash tech used way too much glue and placed the lash underneath my eyelash instead of over, allowing my eyelashes to feel heavy and become crunchy. I am very disappointed with my service because this was a botched job. I want the owner and the eyelash tech to understand that our eyes are valuable. It is not just an ugly beauty treatment, defective eyelashes could lead to hair loss, infection, or even escalate to blindness if the person wearing the lashes doesn’t have the judgement to remove them. I think I’ll have to report this service to BBB because I am disgusted by the lack of consideration for my eyes. UPDATE: three star rating down to 1. The manager responded stating I would receive a refund. I call the salon to verify and they tell me “come in and we’ll see.” I tell them that is an unacceptable response. They tell me I will receive a refund if I come in. I go to the salon to be told by the owner that she did my eyelashes properly and that they can’t do anything if I took the eyelashes off. (I attached the pictures prior to her even offering the refund). They wasted my time and gas. They have terrible customer service and are disrespectful. There are other places to go, don’t waste your time you’ll just be mistreated."