Mulan Spa & Salon

"I was pleased with the haircut However, the hair from previous Client not removed from the Floor.. I've never had that happened before.. I will go again Next time, I will not sit down Till the area is cleaned"

"i was cut my hair In this salon and they give me bad service!!! , the guy who cut my hair was arguing with his colleagues In front of me , they start yelling each other without thinking abt customers satisfaction, I’m not gonna cut my hair in this salon anymore"

"This place was ok…. It took a really, really long time for them to understand what I wanted, after showing a photo as a reference… and then explaining over and over and over again, and the results were alright…. I asked for a silver strip of hair and it came out really yellow, straight up yellow actually. I would have been more than happy to come back for adjustments, but they said this was the finished product, for $150 for one strip of yellow hair.. it was really expensive after an exhausting amount of time trying to explain to them what I wanted. TLDR; if you can speak Chinese, this place is probably good, if you don’t… then don’t go here for anything more than a simple haircut"

"I called over the phone and they promptly answered and scheduled me for the same day. When I came in I was given a quick hair consultation. My intentions were to get a digital perm, but they advised me to do Japanese straightening instead. My hair was really dry and frizzy and they thought the straightening would soften and reduce the frizz. So happy with the hair cut. Hair stylist Andrew took great care of me. My hair is so smooth and much lighter and brighter. I look forward to coming back for touch ups and definitely recommend!"

"Five stars for IVAN! He is the best hairstylist in Miami! His customer service is excellent and will walk you through the process! On the other hand, 1 star for the owner of the salon. She quoted me $505 for the digital perm, color, highlights, shampoo/blow dry and a haircut. I then agreed to the price. Ivan started the service and halfway though, he told me I didn’t need a haircut as my hair got shorten already with the perm and save that haircut fee $55. I said yes that’s fine! At checked out, I paid $470 which includes the following: Digital perm $250 Color and shampoo $120 Highlights $100 Plus I added the hair mousse which is $30 plus tax. I paid over $500 in total plus $100 tip. I left the salon at 10PM and around 11PM the salon wanted me to Venmo them the haircut $35 because that was part of the “quote” uhm? Excuse me? I was livid! First of all, the customer was already out of your property. Second, why are you charging me for the service/s that was not rendered?!!! What type of business practice is this?! I do not mind paying additional $35 if I actually got the haircut! Duh! ** in the event that I didn’t get the digital perm, would you still charge me additional $250 just because it was quoted at the beginning?** Apparently, this salon only cares about the MONEY and not the retention rate of the customers! I am not coming back and I’m sorry Ivan, you are great but you are better off somewhere else! To future customers: RUN away, don’t walk!"