Ulta Beauty

"I won't be shopping at this location again. The checkout experience was bad. I had a coupon in my email and it wasn't pulling up correctly. Instead of helping me, two cashiers just kept saying my product was excluded, which was wrong info. I pulled up the coupon after the fact and was able to use it online (it was also valid in-store). The store clerk who had helped us pick out the product was helpful though."

"Worst location I’ve ever been to. HORRIBLE CUSTOMER SERVICE AND THE MANAGER HAS THE NASTIEST ATTITUDE, SHE IS LAZY AND RUDE!!! It took 5 minutes for the manager to show up to the cash register because she was too busy chatting and staring at me from the other corner of the store. When she finally showed up she gave me a dirty look and had horrible customer service. She looked like she was bothered she had to come to the cash register and left immediately the manager couldn’t even bother to say hello. I saw a product online with a discount which I did not notice it said online only at my usual location they just respect the price and do what is needed instead I got dirty looks by the manager, bad customer service and and attitude. The manager there has no manners and is clearly lacking in the customer service department I don’t understand how she is a store manager she needs to be fired asap! If she keeps up with the just order online and bad attitude/ service soon there won’t be an ulta at the Boca Raton location. It wouldn’t surprise me if that store makes the least sales. The manager does not seem sales oriented when I said I didn’t want the product she thought I meant all the products and said ok s d made an unpleasant comment which I can’t remember and grabbed everything from the counter. I said I meant the eyeshadow palette that I am purchasing every thing else. That manager couldn’t care less about sales and I will never step foot in that store again and I’ll make sure my friends and family either! You just lost clients. Someone needs to het rid of that white trailer park trash manager. If she doesn’t like her job she needs to go elsewhere. I only went to this location because at my usual one they did not have a product I was looking for but this was my first and last visit to this location. I am a frequent customer they should have picked up on that and offer better customer service. I just read other comments and it seems like there is racism going on at this store. Maybe that’s why I got the dirty looks and attitude, not even a hello."

"This store is beautiful! Clean and luxurious! From the minute I walked in, I felt welcome and taken care of. The staff is really great! Very professional, helpful and super nice, every single one of them! Great variety of products, from affordable to luxury. They have a salon and a good variety of services. I will definitely recommend to my friends and family members!"

"I was at the glades location today. The store was practically empty. I lined up behind the woman that was paying in front of me, the cashier never addressed me or directed me to line somewhere else. Another woman starts lining up to the right of me. When I told her I was waiting before her, she complained and one of the girls at the cashier actually had the nerve to tell me that the line was where the other woman was standing when she had clearly seen me there and didn’t say anything. There are no signs or anything to show where the line is “supposed” to be but of course I had to know apparently. Of course the other customer was a horrible, entitled person but at least I would’ve expected the cashier to side with logic instead she gave me an attitude when I told her they should have signs if they were going be that unreasonable because they checked out the other woman first."

"I had a great experience at the Ulta on glades road. Sabrina, The Tarte rep, helped me out with some products for my skin type. She was awesome. Found a perfect shade match immediately for me. Sabrina is polite and helpful, Come over to the store and let her help you get the perfect make up!"