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Leslie's
2245 Aloma Avenue, Winter Park, Florida, United States
About the Leslie's
Leslie's is a well-known store located at 2245 Aloma Avenue in Winter Park, Florida. This institution offers a wide variety of products for all your pool and spa needs, including chemicals, equipment, accessories, and more. With a friendly and knowledgeable staff ready to assist you, Leslie's is the go-to destination for all your pool maintenance and care needs. Stop by today and see why Leslie's is the preferred choice for pool owners in the Winter Park area.
Photos of Leslie's
2245 Aloma Ave, Winter Park, FL 32792, United States
Opening hours of Leslie's
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
09:00 - 17:00
Sunday:
10:00 - 17:00
Reviews of Leslie's
"Zero stars!! Purchased a complete salt conversion system AND a new pool pump, with installation. After about 4 months I had a problem with the pump. When I went into the store to get someone to schedule a repair I was informed that Hayward, (the pump manufacturer), was no longer allowing Leslie's to do warranty repairs. I was basically told that I was on my own to figure it out. You would think that after spending all of that money at this store that they would have a solution or information on how to facilitate repairs for products purchased through them. They were rude and nasty about it when I got noticeably upset and still offered NO assistance!! After much research and time I found a great pool service and all is well with no out of pocket expenses. I will NEVER walk into another Leslie's for anything !!!"
"The folks at the store are nice and they do their best to help you, but beware of purchasing large units from here, especially the Jacuzzi brand as Leslie offshores their customer service and it’s terrible. I would recommend a more locally owned or smaller company. I bought $2500 worth of a salt system and variable speed pump and when I stopped working, I tried to just get a tech on the phone to walk me through resetting it and it was a ridiculously convoluted process. They wanted me to file a claim with jacuzzi (customer service barely spoke English and thus communication was extremely difficult) and all I wanted was 2 min on the phone to have someone explain how to reset the unit. Also, they continually up sell chemicals not needed and since I switched to a competitor, I’ve been much happier."
"I came in there with a small check valve off a Hayward Chloridator. They said you couldn't not buy the single smaal item, had to buy the whole Is Chlorinator maybe he could buy just a hose assembly and ends. Within 5 minutes after leaving this store I found it on eBay for $8 single piece I needed. As other Review said on here not to be trusted."
"Not to be trusted. I had them schedule a pool school, and it was great - time well spent, hence the two stars. But the first time I asked about it, they said it cost $99. When I scheduled it a few weeks later, I asked again and this time to a second worker at the shop. Same answer: $99. The bill was for $100 plus $37 service fee. When I complained, they apologized for not clarifying this, but claimed "someone has to pay for gas." I live close to the shop. Cannot recommend."
"UPDATE - correct filter arrived this morning ahead of schedule!!! If you need something try Pool Supply World online! ORIGINAL Clerk said they didn't have our filter in stock any more. Order on line. She gave us the product number to order. It was WRONG. Store won't refund the money. Has to be done online. Called online number. Will take 48 to 72 hrs to issue an authorization to return then several more days to print and mail return label. Then after the receive the product back 47 to 72 hrs to verify it was the product to be sent back. Then another 49 to 72 hrs to issue refund. Found the filter online $30 cheaper from another pool supply company. It offered free shipping as well. The correct filter will arrive before Leslie's return label. Don't trust that the clerks in this store know what they are doing."
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