WaterFall Pools, Inc. 5880 Northwest 121st Avenue, Coral Springs, FL 33076
About the Business
WaterFall Pools, Inc. is a reputable general contractor and store located in Coral Springs, Florida. Our address is 5880 Northwest 121st Avenue. We specialize in designing, building, and maintaining stunning pools for residential and commercial properties. With years of experience and a team of skilled professionals, we strive to provide top-notch service and quality products to our customers. Whether you are looking to create a luxurious oasis in your backyard or need regular maintenance for your existing pool, WaterFall Pools, Inc. is your go-to destination. Visit us today to turn your pool dreams into a reality.
Photos
Location & Phone number
5880 NW 121st Ave, Coral Springs, FL 33076, United States
Reviews
"Ed Huber worked on our pool in Hollywood and did an outstanding job. He started promptly and did all the work within our budget. He is very good at creating beautiful waterfall pools. He also put together the paver people that did a wonderful job on our travertine pavers. We were very very happy with Ed's work on our pool. We looked at other reviews but noticed one thing, no one that had a bad review ever posted a photo of the work they were unhappy with to show others. We checked around, including other projects he did and we checked with the BBB and everything checked out. No problems. Ed was also highly recommended by some pool companies that did not work on waterfalls. Based on the beautiful and on time work Ed did on our pool, I would have some serious misgivings about some of the poor reviews. I have posted some pictures of the pool Ed did for us. We were very pleased."
"I now have a real paradise in my backyard. Ed Huber was such a nice man. He took our battered and ugly waterfall pool and brought it back to life. He worked so fast and with such nice workers who where always courteous and professional. He was reasonable and always wanted to make sure I liked each stage of his work. We had hired a guy before who charged us $750 for sketches and did nothing else. Ed came to our house looked at our backyard and brought us a beautiful large colored drawing of what he could do. Each section clearly spelled out costs and order of work. No surprises. Work was clean and detailed. I would have no problem vouching for the excellent job he did."
"5.0 star rating 8/8/2018 I hired Ed Huber of Waterfall Pools in May 2018. Ed did a fantastic job building a waterfall for my pool. He explained every stage of the job, started and finished the job on time and did not charge me anything but was agreed on. Ed was diligent & supervised and worked on the job even on the weekends to get it finished. The waterfall passed inspection with the city of Davie with flying colors. What I loved about Ed is he is so passionate about creating beautiful pools and waterfall. He even gave me free advice on how I could improve on my pool that was being renovated by another pool company that I had hired before I met Ed. That other pool company did not meet deadlines and dragged out the job for months. The supervisor of that pool company never came out to my pool and supervised the job ever, worked many pools simultaneously and was not consistent in showing up to finish my pool timely. I did not have a five star experience with that other pool company and they left my pool with an unresolved leak and has made no effort to fix it. I wish that other pool company was as dedicated as Ed Huber to please me as a customer. I would definitely recommend Ed to all my friends and family. My waterfall looks great... Ed landscaped it tropically and lived up to all my expectations!"
"I met Ed Huber last year after consulting with many other pool companies. I was walking my dog thru my neighborhood and noticed his sign. I took a screenshot of it and called him. From large to small, I met them all and received estimates. Ed, came over to my house and presented samples of his 30+ years of work. He presented me with a rough idea of what my pool would look like and the estimated cost. He invited me over to my neighbor's house and I saw the beautiful masterpiece he had just completed. I spoke with my neighbor and he vouched for Ed and his work. When I was ready to make a decision, I reviewed all of the estimates and took the designs into consideration.Ed's design just stood out from the rest. It wasn't a professional digital drawing but I understood Ed was Old school and not sophisticated like the other companies. This didn't bother me because he's a true artist. I did thorough research and discovered all of the negative reviews and comments on Ed and his company. This was a major red flag since I was going to make a major investment and it was my first time building a pool. I called Ed over to my house and expressed my concern. He was open and transparent about his issues with a former client who has formed a vendetta against him. He provided documents backing his side of the story. I let it simmer and I made the decision to do business with Ed. He came over to my house once again and told him that even though we're signing a contract, that man to man what was most important to me was a handshake deal and commitment on my expectations. We looked each other in the eye and shook on it in November 2017. With the holidays and everything the longest part of of the entire process was the permitting. In January, I got a call from Ed and said our permit was approved and he was ready to start the job. I came home one day and my backyard looked like a war zone, I was sick to my stomach but Ed reassured me that everything was going to be OK, this was part of the process.Thru the entire process, Ed and his assistant Patrick were on the job every day. This was a concern going in that they would take a deposit and then not show up consistently which was a horror story I heard about other pool contractors. Ed was focused on my pool 100% every day until the foundation was built, then we had to wait for inspections. Of course, he would maximize his time and start another project while this occurred but as soon as the inspection was passed, he was back on my job completing the project. I know this to be true because I tracked the permitting and inspection process on my city's website to verify. Trust but verify is the way I was raised. Ed completed my pool and it met expectations. A masterpiece! (see pictures). Now if I'm being totally open and transparent. Did we have some miscommunication issues on expectations? Yes. Did Ed make it right? Yes. After contracting, I wanted to upgrade to all Jandy equipment, Ed discounted his proposed equipment from the contract and I paid the difference. He bought the Jandy equipment with his vendor and I benefited due to his contractor discount. I had a persistent small leak issue after the pool was completed, (which I hear is common on new pools) and Ed made sure it was corrected. He stayed on it and made sure it was fixed. Thru the entire pool project from start to finish, Ed always answered his phone and if he didn't, he immediately called me back. I really liked this about him because communication is key. Even when my issue was a problem or headache for him, he answered. This is the reason I am writing this review because I believe Ed is unfairly being trolled on the internet with negative comments and reviews to destroy his business. Is he old school, yes. Does he have a 2 man crew, yes. Does he complete his projects and live up to his word, yes!!! What you need to know about working with Ed is that you need to set expectations with him from the beginning and on paper. He goes by his contract. Read all of the fine print and understand what it means. I recommend Ed!"
"I am working on national TV and I have never seen so much beautiful little paradise as the one that Ed Huber create in our backyard. I was a little concern about some reviews but after the results at home, I just can say that he is an artist, absolutely professional and taking care of the minimum details to convert his work in a master piece. After knowing him I can assure you that our experience was the best and that it is very unfair that some people can be able to write such horrible reviews for the only reasons that they wanted to add improvements to their plans without paying it cause this is the kind of work that as soon as you are seeing results... you want even more!!!! This is the most beautiful backyard we have never imagined. Thanks Ed.. you are really the best!!!!"
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