Nassau Pool Service
1860 J and C Boulevard, Naples, Florida, United States
About the Nassau Pool Service
Nassau Pool Service is a trusted store located at 1860 J and C Boulevard in Naples, Florida. We specialize in providing top-notch pool maintenance services, equipment, and supplies to keep your pool in pristine condition. Our experienced team is dedicated to ensuring your pool is clean, safe, and ready for enjoyment all year round. Visit us today to discover our wide range of products and services tailored to meet your pool needs.
Photos of Nassau Pool Service
1860 J and C Blvd #2, Naples, FL 34109, United States
Opening hours of Nassau Pool Service
Monday:
07:00 - 16:00
Tuesday:
07:00 - 16:00
Wednesday:
07:00 - 16:00
Thursday:
07:00 - 16:00
Friday:
07:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Nassau Pool Service
"THE PICTURES OF “WEEKLY POOL MAINTENANCE” speak for themselves….it wasn’t done!! When my husband called to complain, he got the owner who was Angry and aggressive then FIRED US!! Nassau Pools and their pool maintenance services has been nothing short of a nightmare. As a customer with a weekly pool maintenance agreement, I expected reliable and professional service, but unfortunately, Nassau Pools has failed to meet even the most basic expectations LIKE VACUUMING THE POOL. Moreover, the owner's attitude and behavior have been nothing short of appalling. Instead of addressing the issues with professionalism and courtesy, he dismissed any wrong doings, he was arrogant, argumentative, and a combative nature. Dealing with him has been an exercise in frustration and stress, as he seems more interested in engaging in confrontations rather than resolving the problems at hand. In my many years of dealing with various service providers, I can confidently say that the owner of Nassau Pools is the most unprofessional individual I have ever encountered. His lack of respect for customers and inability to handle even the simplest of inquiries or concerns is truly astonishing. I would strongly advise anyone considering Nassau Pools for their pool maintenance needs to think twice. With their unreliable service and the unprofessional behavior of the owner, it is clear that this company falls far short of the standards one would expect from a reputable pool maintenance provider. In conclusion, my experience with Nassau Pools has been a complete disappointment. Their failure to fulfill their obligations, coupled with the unprofessional conduct of the owner, has left me feeling frustrated and dissatisfied. I would not recommend Nassau Pools to anyone seeking reliable and professional pool maintenance services."
"Just chemicals put in by automatic chlorinator. Pool looks disgusting. They’re only job is to watch the barrels that feed the chemical. Send the pool automatically I guess."
"The service employees and technicians are pleasant but Bramel, the office manager, is condescending and passive-aggressive (he is definitely not someone who should work in a customer service capacity). The pool service is average but overpriced and not always reliable. Responsiveness/follow-up/communication is subpar to poor, unless communicating directly with the service technicians - they are helpful and knowledgeable, I appreciate their efforts. Overall though I can't say I would recommend Nassau - in hindsight, I should have done more research on providers and pricing."
"We had our pool installed 5 years ago; we've had nothing but problems. The installation was shoddy and the Jandy equipment used have gone bad multiple times. The salt cell has gone bad 3 times and the LED lights have gone bad 3 times. Replacement of a LED light that should have lasted many years is to the tune of $1,000 just for the part. Customer service said they would honor part replacement for the LED light out of warranty because it was a known defect. While trying for months to coordinate the light replacement, they blatantly backed out of their promise using the supply chain issue as the excuse. We used Nassau because our builder said they were reputable. However, he now admits that was a past reputation as he has received so many complaints about Nassau. Use any other pool company other than Nassau even if it costs more. The money saved is not worth the aggravation. This is not a honorable company."
"I live in New Jersey and recently purchased a rental home in Naples. As someone who has never used a pool service i was worried that they might not be as responsive as they would to a Naples "native." Boy was i wrong, they were responsive, fair in the pricing and always (i mean always ) answer the phone. No voicemail with this company, always a person . I just wish all service providers were as polite and responsive as Nassau Pool. Mike is the best !"
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