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Spa Cover Warehouse
6800 Gulfport Boulevard South, South Pasadena, Florida, United States
About the Spa Cover Warehouse
Spa Cover Warehouse is a store located at 6800 Gulfport Boulevard South in South Pasadena, Florida. We specialize in providing high-quality spa covers to protect and maintain your hot tub or spa. Our covers are made from durable materials and are designed to fit a variety of spa sizes and shapes. With a wide selection of colors and styles to choose from, you can find the perfect cover to complement your outdoor space. Visit Spa Cover Warehouse today to browse our selection and keep your spa in top condition.
6800 Gulfport Blvd S Suite 201 #125, South Pasadena, FL 33707, United States
Opening hours of Spa Cover Warehouse
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Spa Cover Warehouse
"I have just been scammed. I ordered a hot tub cover 11 days ago. For the past 3 days I have called, texted, and emailed this company multiple times each day. I have not received any type of response. I have been waiting for my cover to start production which it hasn’t been updated on website. The email I received said product will start between 5-7 days after payment. It has been 11. I was just fraudulently charged $534.99."
"The spa cover they sold me was defective after a few months and I have spent weeks trying to get a hold of them without getting a call back and their website seems to have gone away. Stay away from this company!"
"I am disappointed with their customer service. They do not answer their phones or return calls. I purchased a cover and received it over a month ago but still can’t use the cover because the scuff pads are missing and so I am not sure if I received the correct cover. I called spacoverwarehouse while the delivery driver was still at my house but no answer and no return call. Before I ordered the cover I had called the manufacturer, Prestige, to discuss their covers and they made recommendations as to what I should order which included getting scuff pads since the cover would rest on concrete. I do not know what scuff pads look like so I thought maybe the material used on the bottom of the cover was a special scuff pad material. I have called several times and nobody answers the phone or returns my calls. I have received 2 emails which have not addressed what I should do with the cover and one says the scuff pads were not needed. I have called Prestige and they have said they will look into the problem and get back to me that day. They have not gotten back to me. I have this huge cover in the falling apart boxes they arrived in that I don’t want to use until I can speak to someone from spa cover warehouse. I cannot recommend spacoverwarehouse for ordering a Prestige spa cover. I suggest you find another distributor. On another note, the freight truck arrived and I just happened to be home preparing for a 2 week vacation and I was leaving the next day. I was told I would be contacted by the freight company as to when they would be delivering the cover. I was not."
"With people so quick to write bad reviews it is not fair that people don't take the time to write a good one. I took a chance on this company when ordering my new spa cover and I'm glad I did. The cover was perfect when I received it. Measured correctly, fit my spa beautifully and was not damaged. The cover looks well made and exceeds the specs on the OEM cover that I replaced. I feel this cover will withstand the harsh Michigan environment for years to come. So glad I ordered from these guys. Process took around 3 weeks for the cover to be made and shipped to my house which was quicker than I expected. No company is perfect so keep that in mind but my experience with Spa Cover Warehouse was great and I would buy again."
"I waited over a month to receive my custom made spa cover. I received Cover, but it was damaged, so I had to refuse the delivery. When I contacted spa cover warehouse, they advised me to send an email, and pictures of the cover. I did not hear back from them for several days, when I called them back, they acted like they had no idea what I was talking about. I still am unable to get an answer as to when I will receive my new cover, Or what direction they want to go with this. At this point in time, I just want my money back. I have sent three emails, but to no avail. Stay away from this operation. UPDATE:::: Nicole fom Spa Cover Warehouse contacted me a few days after my posting of this review. She was very nice and helpful. Nicole stated the new cover will be shipped in ge next few days. Great follow up, to a bad initial experience! Thank you Spa Cover Warehouse for the attention to this matter, and the follow up. It is a shame that one employee can cause this much trouble."
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