Great Clips 2849 County Road 210, Jacksonville, FL 32259

"I love the great clips here on Saturdays the crew is great!! I’ve got the best haircuts on that day!! But Sunday beware. There’s an old hag that really needs to retire. I mean it’s craziness going on. Stay clear on Sunday! One star deducted for that day!!"

"So my experience was this, I called and said how long is the wait and was told? There's no way but you might wanna go ahead and make a reservation online. I didn't do that I just went there and it's nice lady cut my hair. The price was more than fair. The haircut was great. A red reviews were people who have had a hard time or bad time with their online scheduling. Probably best just to go to the store and figure it out there. Again my experience was outstanding."

"I have been going to this great clip for a few years. I have had lots of problems with the accuracy of their appointments by using their app. The time is very inaccurate and bounces back and forth on your arrival time and place in line. When I arrived on my last appointment at the time requested time and inquired as to why it was showing me 7th in line on their screen in the store but showing me next in line on the app, one of the ladies cutting hair said look at what the screen say and that's what you get. I told her unfortunately I'm a customer and will not be spoke to with that kind of rudeness and I said I won't be getting that because I'm leaving and won't be back. Customer service on many occasions prior to this has been the same. Don't recommend this Great Clips."

"So dissappointed! I’ve been going to this barber shop for a little while now. I check in online and get there at 6:28pm. I’m the only one there and the female stylist calls back to see if “Lonnie” in the back wants to cut my hair. I told her I’d rather her cut it. She walks me to the chair, and asks me what I wanted. While I’m sitting another guy walks in and they tell each other to hurry up and lock the door, so that they cannot take anymore customers. So I told her just to trim the hair/clean it up, and then a beard trim. Her response “I can only cut the hair. There’s not enough time to do the beard.” My haircut is not time consuming whatsoever or difficult, so I asked her if she was kidding. She said “No. there’s not enough time because ‘they’ want us out of here at a certain time.” (I’m assuming “they” being the manager or owner). I couldn’t believe it. First off, it wouldn’t take that long to do both. I’ve gotten them both done plenty of times and always under 25 min. She could’ve cut my hair well before they closed at 7pm. But even if she couldn’t, is it really their business model to not provide a service if it means they have to stay 3, maybe 5 minutes later? Why don’t they just change their closing time to 6:30, and stay to 7 if they need to finish a customer up. I couldn’t believe it. I ended up getting out of the chair and walking out in disbelief. I’ve never seen that woman there before. Maybe she’s new, maybe she could care less about customer service, or maybe she is telling the truth and it’s the management or Owner that will not let her stay 5 minutes past closing???? Who knows. Mind blown!! It’s 6:51 pm, the doors are locked and the lights are off, yet they close at “7”."