A & W Pool Services 1016 Ohio Avenue, Palm Harbor, FL 34683

"I want to let everyone know before you think to do business with that unprofessional company who provide poor quality service and refuse to solve the problems they cause. Here is my experience with A&W Pool "Service": We purchase the house and noticed that the pump is not working properly and contacted the A&W pool service who install the pool pump for previous owner. The person who respond us was Al or El (pls excuse me for incorrect spelling if any). He did not wanted to confirm if he install the pump and was in doubt even after all info was provided with date of installation and address as well. First his response was: NO WARRANTY! No Warranty! But the pump is brand new and only 3 month old? whats the problem to come over and take a look into? Without even checking out the pump he said We have to pay him $95 per hour for service and everything above to solve the problem. Bc its 100% not under warranty issue. Is that a professional service? Is that a professional tech who confident to provide good job and care about its quality? So we agreed to pay for labor and whatever it takes bc we need the pool and we booked him for same day. He never come over, only texted us to find somebody else. After thoughtful consideration We've decided he knows what the problem is and do not want to come out bc the PUMP WAS INSTALLED IMPROPERLY AND NEVER WORKS PROPERLY! The Bowl- Pump neither full of water nor in the half and a lot of bubbles in it. I called him and texted all day long to take a look into and quote us to fix it but there is no answer... Be Aware of A&W pool service! Im totally disappointed frustrated and do not recommend."

"WE HAVE USED A&W POOL SERVICE FOR 20 PLUS YEARS. AL AND CHUCK HAVE ALWAYS BEEN COMPETENT,PROFESSIONAL AND RELIABLE.PRICES ARE ALWAYS FAIR.I TRUST THEM AT OUR HOME.AFTER YEARS OF GREAT SERVICE I HIGHLY RECOMMEND A&W."