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Bella Pools
2707 East Jefferson Street, Orlando, Florida, United States
About the Bella Pools
Bella Pools is a reputable general contractor located at 2707 East Jefferson Street in Orlando, Florida. Specializing in pool construction and renovation, Bella Pools is dedicated to creating stunning and functional outdoor spaces for their clients. With a team of skilled professionals and a commitment to quality craftsmanship, Bella Pools is the go-to choice for all your pool needs in the Orlando area. Whether you're looking to build a new pool or update your existing one, Bella Pools has the expertise and experience to bring your vision to life.
2707 E Jefferson St, Orlando, FL 32803, United States
Opening hours of Bella Pools
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews of Bella Pools
"We had a very good experience with Bella pools and Jason. We elected to build our pool as the owner builder with there help. I saved a lot of money and was able to get all the options that I wanted. We had other estimates from other pool companies but was limited because of price. My neighbor is the one that recommended me from their pool they built 12 years ago. The process made it less stressful than my last pool building with Champagne Pools that's out of business. The quality is very good and the travertine and glass tiles really make the pool. I recommend also the pebble pool inside and solar pool heat with Everything Solar. Thank you everyone at Bella Pools and Jason for everything!!!"
"I had a wonderful experience with Bella Pools. We stayed on budget, we completed the project ahead of schedule and to this day, Jason and team have worked with me if I have ever needed anything. I have personally sent him referrals and would recommend this approach to building your pool over the typical contractor method. It has been an absolute pleasure to watch my kids enjoy the pool everyday. Thanks again, Jason."
"I really wanted and expected to have the great experience the other reviewers have expressed; however, my entire experience was a nightmare with Bella Pools and the owner, Mr. Spencer. On August 6th, I paid Mr. Spencer $1,300 up front, to go toward his consultation fee for a pool. Due to his actions, I canceled because I could not move forward comfortably and confidently with his company. His actions and my experience have been detailed in my BBB complaint which I filed over a month ago, and he has not responded to. He has not refunded any of the $1,300 (22% of his consult fee if I'd had a finished pool). I agreed to pay him the $850 fee during our first phone conversation, but when he arrived at my house the next day to collect and start providing me "excellent service", he said another $450 was required. I agreed to pay the $1,300 because I trusted what he was saying (and I trusted the limited online reviews I could find): how he would provide excellent service, he would save me so much money because he didn't markup contractor goods and services etc. Mr. Spencer's business model is not like other Central Florida pool builders. He requires an upfront fee to provide a drawing and quote thus, as he told me, limits the amount of time he spends providing quotes to people who don't choose him to build their pool. I received drawings and quotes from several other pool builders in 1-2 weeks who required no upfront fee. I paid Mr. Spencer $1,300, and his drawing and quote took a month. At the end I continually asked for detailed (simple) questions like how much is the spa to which he said he'd get the number that day. Ten days later when I addressed that I still didn't have the cost of the spa, he lashed out at me calling my requests for details "demands" and that I was "unrealistic" with my timeframe. My BBB complaint, filed on Oct. 19, which will be available to read online once it's closed (BBB is waiting for Mr. Spencer to respond) has all the dates and quotes from texts detailing his excuses and delays during the drawing/quote time period. I will update this review should Mr. Spencer respond to the BBB complaint and/or refund my $1,300."
"I have had my pool now for 18 months. And I love it I did not settle for going with cheaper materials, and it still cost less than any pool estimate I received. The construction of it is excellent, and what ever minor issues I had was quickly corrected by Bella Pools. Even had a recall on my pool lights over a year later and they taken care of in a timely manor. Thank you for not forgetting about me."
"After deciding to build a pool we called several big name pool builders and gave them a price point which we were aiming for and told them what we wanted. While speaking to the different representatives, we were very hopeful and positive because of options which they were presenting and the 3D diagrams which were shown. After spending valuable time with these companies we were only disappointed to find out that nobody could come close to giving us what we wanted for the price we wished to spend. It reminded me of dealing with car salesmen who were trying to lure us into a purchase with a high price and then lowering it by eliminating things on our wish list or using inferior equipment such as less quality pumps, thinner bond beams, halogen lights instead of LED etc. Every builder liked to use the term “custom” like we were getting something special. Instead, what they had to offer in the end appeared to be very ordinary and plain which was not what we had envisioned in our back yard. We began doing research on line and I came across a company called Bella Pools. I was very apprehensive because it wasn’t one of the big names which I have always seen advertised and I didn’t see very many reviews. The few that I saw, however, were very positive. I called Bella and spoke with the owner, Jason. He explained the process of how his company worked and how we were owner/builders of the pool. We were nervous about this idea because we didn’t have much time on our hands and thought it would be more of a hassle than we were willing to deal with. We decided to meet with him anyway because we felt we were running into a dead end and out of options. Jason came to our home with his presentation and ideas he had in mind. Jason was very pleasant to deal with and we immediately had a good feeling about him. We did not want to get our hopes up because every other company which came gave us high expectations and could not deliver. Jason was very up front and immediately told us the budget was very tight but would do some research and let us know. A couple of days later we received an email from him with a 3D rendering of the pool and the estimated cost. The cost was right within our budget and offered everything that the other companies could not. We decided to go with Bella and two months later we had a truly custom pool which you don’t see very often. In the end we saved thousands of dollars and had everything we wanted. The process was painless and Jason guided us step by step, going far beyond what we expected him to do. The minor issues we had in the process, which is common with new construction, was immediately remedied by Jason making a few calls. I would recommend anyone who is going to build a pool to call the other companies first and see what your money can get. They will tell you why their company is the best and why you should go with them. Then call Bella and see how much more pool you can get for thousands less than the other guys."
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