![Guide.in.ua Guide.in.ua](https://guide.in.ua/assets/images/guide300.webp)
Wiseman Pools
1517 West Main Street, Leesburg, Florida, United States
About the Wiseman Pools
Wiseman Pools is a family-owned and operated general contractor located at 1517 West Main Street in Leesburg, Florida. With a focus on building unique pools tailored to each client's personal tastes, Wiseman Pools ensures that every project solves any challenges presented by the property. The company's founder, Shawn Wiseman, has over 17 years of experience in the swimming pool industry and a solid foundation in construction.
From the initial meeting to the final splash, Wiseman Pools aims to make the pool construction process enjoyable for clients. Customer satisfaction is a top priority, and the team works closely with clients to ensure they are completely happy with their new swimming pool. The company is licensed for residential and commercial pool construction, with a portfolio that includes projects of all sizes.
The construction process at Wiseman Pools involves careful planning and attention to detail. The team will work closely with clients to determine the pool's location, orientation, and design. Once permits are obtained, the pool construction begins with excavation, plumbing installation, and steel reinforcing. The concrete shell is then installed using either gunite or shotcrete, followed by the installation of steps, benches, and water features.
After the concrete shell is set up, the pool's plumbing system is installed, and the tile work is completed. An electrician will wire the pool equipment and lights, and the deck will be constructed using either concrete with a knockdown texture or pavers. Finally, a screen enclosure or fencing will be installed to ensure safety around the pool area.
Wiseman Pools prides itself on delivering quality swimming pools at a fair price, with a focus on superior customer service and support. With a commitment to meeting each client's unique needs, Wiseman Pools strives to create stunning pools that exceed expectations.
Photos of Wiseman Pools
1517 W Main St, Leesburg, FL 34748, United States
Opening hours of Wiseman Pools
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Wiseman Pools
"Covid helped create a "backorder" issue, however when pool Construction was begun the problems were in the last part of completion. Deck paint was incomplete and when they finally came to do it, wrong color paint was used. It is now 3 months and still waiting. Called office, as I was talking lady on phone accused me of cursing and screamed I'll send someone out and hung up. She responded like this on other occasions where I had to call about an issue.Very bad PR. I love the pool, but would not use them/reccomend them because of their "service""
"Our pool is beautiful. We were happy with the many workers we had throughout the 6 month installation process. When we had a few minor problems Alex would come help us. The only real problem we have is the concrete around the pool had about 8 creaks in it at completion. One is over 10 β long. As time goes on more are appearing. We were told Weisman would not do anything unless a dime could fit in the crack. We have beautiful pool with an ugly pad surrounding it."
"I don't mean to belabor the point Mr. Wiseman. I signed my contract on September 9, 2020, 418 days ago. I received an email from Ms. Capps on December 3, 2020 outlining the process going forward. That is the only time I have heard anything about the process or schedule on my pool. When I called the scheduler mentioned in the email back in January he informed me that he no longer did scheduling and to contact my field supervisor. I do not hear from the field supervisor on a weekly, or for that matter, monthly basis. I hear back from him when I contact him. My only suggestion is that in these unusual times being contacted to let a customer know what is specifically holding up his project would be welcomed. Leaving it up to the customer to ferret out the holdup seems backward. Having nobody show up on the project for over a month without any update just seems like poor project management. I feel it is appropriate to do an update of my review of 7 months ago. Progress has been painfully slow as seen from the updated photo. The work that has been done over the last 7 months is as follows: 1. The privacy wall has been erected. 2. The tiles have been installed. 3. The lanai screen has been removed. 4. The paver deck was installed. As an aside on this, they did a beautiful job. And all this took only 7 months. Nobody was on the job at all during the month of October. I noted another reviewer complaining about slow progress and Mr. Wiseman correctly pointed out supply chain issues, labor shortage, Covid, etc. All of that is legitimate. He also noted the customers were notified of these issues via emails. I received no such emails, nor calls absolutely no contact since signing the contract. And that is my chief complaint - lack of communication. My deck is installed and a month goes by with nobody showing up. I have every confidence I will end up with a beautiful pool. Wiseman builds beautiful pools. But, the lack of communication with your customers during these difficult times inexcusable. Ken Oberg I signed a contract to build my pool 169 days ago and the progress has been disappointing to say the least. I remain hopeful that the final product will be worth the wait. It took over 4.5 months from signing until the first workers showed up to cut and cap the sprinklers and remove the sod on Jan 29-30. In the nearly 2 months since then workers have been on the job only 5 days and I have the concrete shell. It is disappointing that all during this time I have had virtually no contact with the company. My field supervisor has been responsive to my calls but followup dates are often missed. It is explained that COVID and an abundance of work is the cause of the delay. While that may be true, if you are considering using Wiseman for their deserved reputation of building a quality pool be aware the progress may be painfully slow."
"I see many great reviews for Wiseman. I wish this was one of them. Denise from the office is a big thumbs down. Awful communication! I left three voice messages and an email over four day period in regards to a warranty repair. She finally decided to contact us (after we called a salesman to relay a message to the office) and stated to my wife that she emailed me and left me two voicemails. That never happened! I cannot stand when people alter their stories to cover their own incompetence. There is no excuse for that. Our new pool was down for 10 days with an electrical issue. Water from the rain entered the electric panel and caused damage. We ended up repairing it ourselves at our own expense. The pool was starting to turn green. Thank you Denise for your amazing customer service! Feel free to respond to this short review down below. I am sure that will you will improve and speed up your communication skills now. A little late for that. Seeing that this is under warranty, I will be sure to send you the bill for the repair if you would like. Big disappointment... After this review was left: The response from Wiseman in regards to this review is not accurate. I figured as much. Lesson learned for us. Response for your scheduling of your electrician: He called me while I was at work and told me that his eta (estimated time of arrival) was 6 minutes. That is a great way to schedule. And it was NOT 5 days, it was 10! Enough of the ridiculous drama from you people. I am sick of your excuses, cover ups and lack of professionalism. You are just trying too hard to make yourselves look like you didn't do anything wrong to people who read this. I just hope that you do not do this to anyone else in the future. Good bye and good riddance!"
"Thank you SO much to Shawn, Jordan and Greg for making our dream pool a reality. I personally have 35 years in the pool industry in South Florida and we picked Wiseman Pools carefully. They not only built a GREAT pool but ON TIME and ON BUDGET! Thank you guys! Hayes in Howey"
-
Fairfield Inn & Suites by Marriott Jacksonville West/Chaffee Point
561 Chaffee Point Blvd, Jacksonville, FL 32221, United States
-
Days Inn by Wyndham Pensacola I-10
8060 Lavelle Way, Pensacola, FL 32526, United States
-
Tampa Marriott Water Street
505 Water St, Tampa, FL 33602, United States
-
Sleep Inn Tallahassee-University Area
1695 Capital Cir NW, Tallahassee, FL 32303, United States
-
La Quinta Inn by Wyndham Tallahassee North
2905 N Monroe St, Tallahassee, FL 32303, United States
-
Red Roof Inn Tallahassee East
6737 Mahan Dr, Tallahassee, FL 32308, United States
-
Extended Stay America - Tallahassee - Killearn
1950 Raymond Diehl Rd, Tallahassee, FL 32308, United States
-
Hampton Inn & Suites Tallahassee I-10-Thomasville Rd.
3388 Lonnbladh Rd, Tallahassee, FL 32308, United States
-
Quality Inn Tallahassee near University
3090 N Monroe St, Tallahassee, FL 32303, United States
-
Best Western Plus Tallahassee North Hotel
2727 Graves Rd, Tallahassee, FL 32303, United States
List of businesses, places and services in Florida
β business help π services β phones π opening times βοΈreviews π addresses, locations π· photos