Advanced Pool & Spa Inc.

"Keith and crew did a full renovation on our pool including pavers, new liner, some drain repair. Once the pavers came in, it only took them about 3 weeks. All of their crew were polite and professional. We could not be happier with the results. Our 40 year old pool looks like a new one."

"Keith, Scott, Janice, Lydia and the entire team at Advanced Pool and Spa recently completed a full remodel of our 23 year old pool and we are very satisfied with the result. We did a resurface with new waterline tile, coping, marble pavered deck and equipment along with a new spillover, lights and a custom designed tree planter. They were professional, timely and easy to work with during all aspects of the project (design, install, start-up, post). I feel like they are honest and dedicated to their craft and have no hesitation in my recomendation."

"We had our pool remodeled on May 11, 2021 by Advanced Pool & Spa. During the first chemical startup, we we pointed out the fact that our pool surface looked blotchy and had several streaks throughout. They told us not to worry, that it takes a bit for the pool surface to cure. We were also told not to install a saltwater system until 45 - 60 days later because it could affect the pool surface (this was in their disclaimers). Fast forward, we still have these horrible streaks in our pool (see photos attached). I’ve emailed several times and have only received a response saying basically “this is because of you installing a saltwater system too early.” The only problem is, I have proof from Pinch a Penny that our saltwater system was installed on 7/14, which was more than 60 days after their work was performed. Sad it’s come to a bad review. At first, they seemed like a great company to work with, but if you have any issues at all (or heaven forbid, you get a result like we did), expect several emails or inquiries to go unanswered. I’ve reached out no less than 5 times with no responses, now it’s time to let people know who they’d be dealing with because it obviously isn’t a company that will stand by their work after getting their check. If you’d like to see more detail on the correspondence for context, I’m happy to provide it. Note: owner has responded so this is my reply - isn’t it scary that this company doesn’t recommend a dark pool surface although it’s one of the most common colors used for pools these days? We’ve already contacted the national plasters council for a full write up opinion of the issue and will be posting soon! We also contacted The Stonescapes supplier and they stated: “Staining like that could have something to do with the installation of the finish, and you will have to contact the applicator to have the problem rectified.” It’s workmanship, period. Don’t let them have you believe otherwise."

"I can't say enough good things about our experience with Advanced Pool and Spa. From the quote to the install, they were true professionals. They didn't try to oversell us, they offered sound advice on how best to chose our pool surface, their installers were courteous, punctual, and their craftsmanship was top notch. We are very pleased with the new look of our pool and deck and happy that the experience with Advanced Pool went so smooth and seamless."