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Leslie's
7100 West University Avenue, Gainesville, Florida, United States
About the Leslie's
Leslie's is a well-known store located at 7100 West University Avenue in Gainesville, Florida. This institution offers a wide range of products for pool and spa maintenance, including chemicals, equipment, and accessories. With a reputation for quality products and excellent customer service, Leslie's is a go-to destination for all your pool and spa needs. Whether you're a seasoned pool owner or just starting out, Leslie's has everything you need to keep your pool clean, safe, and enjoyable for years to come. Visit Leslie's today and see why they are the trusted choice for pool and spa enthusiasts in Gainesville and beyond.
Photos of Leslie's
7100 W University Ave, Gainesville, FL 32607, United States
Opening hours of Leslie's
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
09:00 - 17:00
Sunday:
10:00 - 17:00
Reviews of Leslie's
"The people who operate this pool store go above and beyond what I’ve seen in any business in a long time. They actually call you by your name and appear to genuinely want to help you maintain your own pool. If you think you can’t do it yourself I encourage you to bring them a water sample and see for yourself. Thanks folks! Edit: all of the wonderful people that used to work at this store are now gone. Store was bought by a chain that clearly doesn’t care about the people they employ."
"Tamara, Thomas and Samantha. They make this pool store what it is. They are very knowledgeable and trustworthy. Hopefully the new Leslie's owners realize the value in these employees and do not change their practices. Kinda sad to see this store taken over by a chain but hopefully it goes well. Edit: it did not go well, every single one of those employees left. Now no one knows what's going on."
"So to start I never try to write negative reviews on places but this has been ridiculous, to start I bought a pump with the propeller and all of the components that they said that I needed, I replaced everything and it worked good. roughly 9 months later the pump broke again, I went down there to speak with them to see what we could do. The manager on duty was extremely rude, and basically told me that there was nothing they could do. She asked me if I had a licensed pool contractor install the pump. I informed her. That I am a licensed plumber and that my license does cover pools and components. And I own a plumbing company. This apparently was not sufficient. I asked her to order me a new pump and everything that I needed either way because currently my pool is not working, she informed me that she could not order the pump and what all I needed. I had pictures of every serial number and model number of all the components and had everything in my truck she still kept saying that I need to speak with the owner. Even though I told her that I do not care if they exchange it or honor the warranty, I will pay the money. I just need the new pump and she still would not help me. So here we are. I have called up there four separate times on different times and days And still have not been able to get a hold of the main I guess owner Thomas the man I need to speak with apparently. I guess to order a pump. I am extremely disappointed. I basically have felt at this point that they’re just giving me the runaround and are going out of their way to not help me. Very frustrating and unprofessional. I would never treat my Costomers like this."
"The best pool store ever!! I have been going there for 3 years now and they taught me everything I needed to know to how care for my pool. They always greet me by name and I love everyone that works there. Very knowledgeable. Great, caring owners!"
"I have been a loyal customer since 2016 and have always felt appreciated. My last visit ended that trend and it was a disturbing experience. The employee who waited on me bristled when I commented about the doubling of the price of CYA. Sheesh! I hope they implement more customer service training. I hope they can recover. With gas prices as high as they are why would I drive 50 miles to be snubbed."
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