Pinch A Penny Pool Patio Spa
7100 Fairway Drive, Palm Beach Gardens, Florida, United States
About the Pinch A Penny Pool Patio Spa
Pinch A Penny Pool Patio Spa is a one-stop shop for all your pool, patio, and spa needs. Located at 7100 Fairway Drive in Palm Beach Gardens, Florida, this store offers a wide range of products and services to help you maintain and enjoy your outdoor living space. From pool chemicals and supplies to patio furniture and accessories, Pinch A Penny has everything you need to create the perfect oasis in your backyard. With knowledgeable staff and top-quality products, this institution is dedicated to helping you make the most of your outdoor space. Visit Pinch A Penny Pool Patio Spa today and see how they can help you create the backyard of your dreams.
Photos of Pinch A Penny Pool Patio Spa
7100 Fairway Dr Ste. 48, Palm Beach Gardens, FL 33418, United States
Opening hours of Pinch A Penny Pool Patio Spa
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 17:00
Sunday:
10:00 - 14:00
Reviews of Pinch A Penny Pool Patio Spa
"We just had purchased a new home, and the pool was in bad shape. We randomly stopped by on a weekend, and talked to Susan and her staff for about two hours. Talked about what we needed to fix ( new filter, pump, etc) and also talked about converting the pool to salt, and also was thinking about buying one of the high end cleaners ( probably would have spent $5 or $6k. They could not give us a price on the spot as they needed to know the pool size, so we went home that day took the measurements and called the store, and spoke with Kevin. He said Susan would call us on Monday or Tuesday...... Still waiting for a call back this was about 5-6 weeks ago now. In the meantime we found a great pool company who has revitalized our pool! The lack of service is certainly disappointing. Needless to say I am also an Interior designer, with many clients in the area, all of who are probably also going to shop elsewhere."
"Am about to drop my pool service and start doing my own chemicals, so I needed to find a store to start buying my supplies from now on. A woman answered and I tried to ask a couple questions about their products and prices to see if I would be using them. It was clear she didn't want to be bothered and all she would reply is that she'll only reply if I come to the store in person and then literally hung up on me. If a store can't be bothered to spend a minute or two on the phone to gain a new customer that would be buying their products for years, then I'm not going to waste my time driving to their store to give them my money, i'll be giving it to your competitor."
"Bad experience having a variable speed pump installed by Kurt, but I chalked it up to a bad day. Now, I needed a flow switch replacement that Hayward themselves diagnosed and advised me to get from a service center but I get a runaround from Susan. Equipment was registered by the original installer and Hayward has diagnosed the problem and advised us in an email to get it replaced but Susan wants a receipt of purchase. The equipment was installed when we had the pool remodeled which took about 7 months. So the receipt shows we purchased it longer than the warranty period, but the installation was within the warranty period. So Hayward has it registered and under warranty but Susan wants a receipt. Bottom line, we will pay the $125 for the switch and just start using another company going forward. They do the bare minimum and don’t really care about you whatsoever. Why wouldn’t they just call Hayward and get the date of install? When we called them, they had all the information with installation dates. They claim to be family oriented but I just don’t see it. Go elsewhere. 3 stars instead of two just cause I consider two stars unbearable and this place is fine to buy consumables but just not somewhere you can rely on for service."
"I recently had them install a new salt cell and cord. It took 15 minutes and the service call was $150. Electricians don't charge that much! The following day I called because I had a low cell voltage light and I thought possibly something wasn't tightened properly. Susan said she'd send Kurt back on Monday. I called after 5 pm because I hadn't heard anything and the warning light was still on. She said he was here but she had to read the report and would call me back (I had to call them to see if he was even here). She called back and said I needed a new circuit board. I asked how much a new curcuit board was and the price she gave was $539 plus another $150 to install. When I said I wanted to do my due diligence she said she was charging my card another $150 for him coming back! After she told me that I shopped the board and can get it for $378. I DO NOT RECOMMEND their services and would never use them again!"
"HORRIBLE SERVICE ! They do not know how to service pools. For months our pool has looked like this and they can not service it correctly. I called the company today and the response was “we e-mailed you” . I work from home and I see the guys coming in and they have never mention anything to me. I have always have to tell them to please clean it well. I would NOT RECOMMEND THIS COMPANY TO ANYONE, Specially if you have small children and enjoy the pool. My experience with them has been just horrible and frustrating. Every time we call , the manager or owner ( whoever that is ) give us an attitude and blames others and even us (the customer). Don’t waist your money or your time with this company. I can not express in words how HORRIBLE THE CUSTOMER SERVICE IS. I have heard the same story from friends and neighbors that have used this company before. REALLY BAD !"
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