Sally Beauty

"I just want to thank The beautiful Manager & Liz for an amazing experience this morning at Sally’s. The smiles, professionalism & great customer service was above & beyond. Looking forward to you attending our grad night :)"

"I stopped by the other day after a very long time not shopping here and was helped by the most professional employee named Brooke. She was absolutely amazing and Sally’s is very lucky to have an employee like her that is so knowledgeable and personable. She definitely made my shopping experience a 10/10."

"Since Covid, store stock has been less than ideal. Lots of products out of stock and never seem to be replenished. Most of the time, basics are there, but the color aisle needs some love!"

"They don’t know their own inventory. First off, I called in advance (as I had other stores before) to see if they had a specific pigment in store as it is very hard to find, the girl did not have great customer service with answering the phone, she assured me she had the proper product in store. Right off the bat, I should have known because she asked me if this PIGMENT was permanent or semi.... (let’s think about what a pigment is real quick). I drove out of my way from Lakeland Highlands to Plant City (30 minute drive there) because they definitely had so called product. When I go to the desk to pick up my order she shoved two boxes at me which were clearly COLOR and not PIGMENT. The actual Ion Pigment comes in a large squeeze tube like a conditioner, a color comes in a small box. And when I looked at her and told her the product I was looking for was RIGHT BEHIND HER (clearly states ION PIGMENT) behind the desk and they did not have the color, she kept telling me to buy the color she chose because it works great for “silver” hair. When I told her I don’t dye my own hair because I have a professional stylist (for the past 5 years I’ve had silver/pearl colored hair) that takes care of me she kept looking at me weird and kept pushing the product she chose. LEARN YOUR INVENTORY, COLOR AND PIGMENTS ARE NOT THE SAME. And as a VERY POPULAR PRODUCT you should know the difference."

"Walk in and immediately greet you while helping another customer.. A lady carrying stock came from back and helped me. Then a 3rd person came up as I was looking and helped me. I went in for just 2 items walked out with 8 items. Don't offer military but they have sale item discounts. Sign up for their store saved me about $5.00...Good customer service and got the add on sales by saying, can I help you!!!"