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Cold Stone Creamery
13711 South Tamiami Trail, Fort Myers, Florida, United States
About the Cold Stone Creamery
Cold Stone Creamery is a popular bakery, food, restaurant, and store located at 13711 South Tamiami Trail in Fort Myers, Florida. Known for their delicious, made-to-order ice cream creations, Cold Stone offers a unique and interactive experience for customers to customize their own sweet treats. With a wide variety of ice cream flavors and mix-ins to choose from, every visit to Cold Stone Creamery is a delightful and indulgent experience. Whether you're looking for a refreshing treat on a hot day or a special dessert to celebrate a special occasion, Cold Stone Creamery is the perfect place to satisfy your sweet tooth.
Photos of Cold Stone Creamery
13711 S Tamiami Trail Ste 7, Fort Myers, FL 33912, United States
Opening hours of Cold Stone Creamery
Monday:
12:00 - 22:00
Tuesday:
12:00 - 22:00
Wednesday:
12:00 - 22:00
Thursday:
12:00 - 22:00
Friday:
12:00 - 23:00
Saturday:
12:00 - 23:00
Sunday:
12:00 - 22:00
Reviews of Cold Stone Creamery
"Great service at this location. We called ahead to make sure they had Malt Milkshakes. The Team Member who answered the call was enthusiastic and pleasant. When we walked in, we were greeted by smiling Josie & her Team. They were all so friendly and welcoming. The milkshake was delish and our cake batter Ice cream was also good."
"I always go here and I never remember to leave a review. We love this place. So many options and the hours work with our schedules. The employees are always super nice. They greet you at the door, chat with you, never rush you, and are always really helpful. We love the singing too."
"My family just visited this location Friday night about 20 mins before closing. I’d say our experience was awkward and uncomfortable at best. We stood at the counter for the better part of 10 mins with 3 employees behind the counter who didn’t greet us or even attempt to take our orders. It’s also worth mentioning that there were no other customers in the store at this point, only the 4 of us. After becoming frustrated one of my teenage sons began calling to one of the girls saying “ma’am, excuse me ma’am” at least 4 times before she finally acknowledged him and we asked if they could please take our order to which she responded yes and then continued with her back to us doing whatever she was doing but we began to give our order hoping someone would start making it. During this time we observed another girl (with the pink ponytail) grabbing the bottom of a really filthy dust pan off the floor with her bare hands and emptying into a trash can she had sitting on the counter in front of where we were standing. She then proceeded to immediately walk over and start making ice cream without washing her hands. I asked if one of the other girls could please remake the ice cream she already handled and complete the rest of our order as we were all completely disgusted and put off by what we just saw. The girl didn’t apologize and still didn’t wash her hands, she just hurried off to the back room and stayed back there for the rest of the time we were in the store. To be honest that was fine with us because her poor hygiene while handling food was gross and we just wanted to get our order and leave. Most everyone did enjoy their ice cream and shakes after we left except for me unfortunately. I think the cookie dough had gone bad because it had a really bad taste to it so I just tossed it out. It’s safe to say we won’t be back."
"Excellent! Ice cream was great and prepared quick. Friendly and fast service. Ample parking, great location. Clean store. Tons of options!"
"EDIT: 7/2/21: I write this edit because I am so suprised at what happened with my service tonight. I ordered a large (mind you its 7$) and the server scooped out my ice cream and mixed the toppings but left almost a whole scoop out of my cup. My cup was not full and for some reason she proceeded to throw out about 1/4 of my ice cream she had scooped for me. I'm not sure if this is management making her do this or what. But I dont understand why when you know that the customers are watching you make their ice cream that you would throw out a portion of it when you already scooped it and used my mix ins? Very confusing because if anything you would be giving the customer their required amount with a little extra on top. Great friendly workers. Quick too but beware do not get the reese's ice cream cup unless you want straight peanut butter no ice cream. Not worth 12.99 for 6 cups"
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