Ulta Beauty

"Some of the girls that work there act like they don't want to help and then look at you like your crazy. The store itself is nice but the people need an attitude adjustment. Not all, just some."

"Had my hair done by Kaylee at the salon and it was the BEST hair experience I have ever had. Kaylee took the time to explain the process and the steps she would need to take. She checked in with me regularly throughout the SEVEN hour process and when the end product wasn't up to her standards (due to my own hair issues and not her fault at all), she immediately booked me in for a fix. I am thrilled with my hair and I could not be happier."

"I had a wash and style done by Jessica Bouton today. Honestly, it was the best experience i've had in a salon setting in a long time. Very personable, very knowledgeable, and even more talented. There wasn't a dull moment during the whole session. I loved it and I can't wait to come back. Thank you, Jessica!"

"Today, I went to this store to get some cool reward stuff for my birthday. I mentioned to the cashier that it was my birthday, but she never said “happy birthday” to me. She wasn’t even smiling at me. After making transactions, she only told me to “have a good day”, yet she still didn’t say “happy birthday” to me. Why would I have a good day if they’re being rude to a customer who is very excited for their birthday? From now on, if I want to buy something, I would go to a different Ulta because I do not appreciate their rudeness in this store. I’m going elsewhere where cashiers and managers will treat me with kindness, respect, and willing to celebrate my birthday with me."