JCPenney Salon

"Courtney Engle made my hair dreams come true. She listened to everything I asked for and brought it to life. I have found my forever hair stylist. Thank you, Courtney!"

"Every time I need a haircut I always request to see Veena. I am always very satisfied with my hair and leave the salon happy. Veena cuts and styles your hair exactly how you want it. She is a perfectionist and very sweet."

"I have been having my hair done at JCPenney Salon, by Sandra, for about 5 years. Sandra is sweet, kind and does a wonderful job with my curly hair. Everyone at the salon is friendly. Great place with reasonable prices on haircuts, color, products and highlights."

"I am going to just start off with the most basic low rated review and just say, if i could give this “salon” less than 1 star i would do so. me and my mom had needed last minute hair shampoos and blow outs for an event that night, we understand a last minute booking isn’t ideal and weren’t expecting, “hollywood red carpet” do’s. just a simple, slick back PONY TAIL for me, and a pony tail with some volume for my mom. at first everything was well, shampoo was amazing, however it just went down hill FAST from there. Both of us expressed concerns throughout the process however, we were met with “don’t worry trust the process” and “we know what we are doing”. which i figured they did. At the end of the “process”, we had both been un happy with our do’s, Both of us were given a hair style that was EXACTLY like what we came in with, messy pony tail, not slicked AT ALL, and my moms which wasn’t voluminous, just plain flat. As we started to express our concerns, my hair stylist Mariah, i believe, became very obviously agitated, and stormed off. Any professional would want to make this right, but we’re told we would have to pay for a whole other “do” if we wanted it to be right. We agreed that we should only pay for our shampoo and blow dry, not for the attitude and sloppy mess. manager Ana was very kind and agreed, despite my hair dresser talking over us, blaming us for her disgraceful work. will NOT be returning, and i do not recommend this hair salon."

"Having had a very good experience previously, it pains me to leave this review about my 9/3 experience but I need to be honest with you all to help you get better for the next person. If a stylist isn't as skilled with something, they need to understand the importance of being honest regarding that and allowing the customer to make an informed decision. As result, I spent the most time I've ever spent, paid the most $ I've ever paid and my granddaughter's hair looks the worst that it's ever looked after leaving a salon chair. This combination is deeply concerning to me, as I'm sure it would be to anyone. And it should be concerning to JcPenny as well. Stylists who aren't honest about their skill-set level will sour customers from returning and using the other very talented stylists you have. If it were not for a positive experience the first time, I'd have left yesterday vowing to NEVER come back. While the stylist was very personable and kind, which is much appreciated, she now has to also be honest. "I can do that but it's not my strongest skill set." This allows a customer to decide whether or not to take that risk. And I wouldn't have. Because now I have to spend more money getting her hair redone much sooner than I would have. Extremely disappointed."