Dunkin'

"After previously complaining about this location, I have seen a drastic, significant difference in their customer service. The wait time was reasonable and the person at the speaker acknowledged me as soon as I pulled up. My mobile order was ready as soon as I got to the window and I was greeted well by the cashier. Would definitely recommend this location. Connie was a complete sweetheart! Keep up the great work! Will come again."

"I came here and the employee was having a casual conversation at the drive thru window. He saw me acknowledged I was there and then continued to keep me waiting so he could keep talking. I waited about 5 minutes and then i walked out of the store because clearly his conversation is more important than his job."

"Im a stickler for good service, I walked into this Dunkin, and notice the young men seemed to be working solo, he handled the lobby and the Drive Thru with out a single complaint although he was running back and forth, its not often you can walk into an establishment where someone is working alone and not show a single frustration. His name was Von and I hope he is acknowledged for his hard work and he made me a great Chai Latte and Fresh Snackin Bacon!"

"I’ve came here for two years every morning between 7:00 and 730am. WHAT HAS CHANGED IN THE LAST SIX MONTHS???? I’m here right now was I type waiting in a line that hasn’t MOVED I got here at 9:15 it’s now 9:28!! Managers listen up! We as managers set the tone for our team and location!! The manager here sucks !! She doesn’t care and so does her team"

"Ordered on app. Was not even started when I got there. Waited about 5 minutes. Had to ASK if my order was being prepared. The girls seemed lost when I said I ordered on the app. Had to wait another 4 minutes for an iced coffee......not good business. Too much playing around behind the counter."