Dunkin' 12190 Lake Underhill Road Bjs Wholesale Club, Orlando, FL 32825

"PLEASE do not go here. Every single item in my order is wrong. I’ve tried a few different times and each time the food is terrible. Go down the road to the other Dunkin location if you want anything decent. Close this location immediately."

"Hate to complain but 3 out of 3 bad experiences made me do it. First issue: about a month ago I ordered a mobile order; get to the store, no order and no customers there. Worker has an attitude and slowly makes it once I arrive. Second issue: walk in yesterday and no one is working even though the store is supposed to be open. Wait for a few minutes, then give up. Third issue: do a mobile order even though I have a feeling I'll regret it. I do. I arrive to the store as a customer is arriving. I walk up the pick up area and don't see my drink. I wait for five minutes as the worker is chit chatting with the customer and goes to make him order. She finally acknowledges me and says she'll make my drink. She doesn't. I wait another two minutes and then ask her if I can cancel the order as I need to get to work. She immediately snaps back to do it on the app and she's only one person working even though there is no line and there was no customers before the current customer had ordered. Will not be going back to this Dunkin."

"Late service, unhappy and usually rude employees. Couple times I couldn’t even eat the sandwiches that I get, either over cooked or the egg in the croissant is cold!"

"Disgusting. Stopped to buy donuts on my way out of BJ’s. They have a fan coated with layers of dust and it is pointing at the donuts. If the fan is that bad, what does the kitchen look like? I will never purchase from this location again."