Dunkin' 250 Sand Lake Road, Orlando, FL 32809

"Worst service worst hours, they use to have nice employees now their staff sucks and they’re rude. I pulled up to the front the door was locked on a Saturday night 7:30 to be exact then went to drive thru and the lady said they were closed, I said how? If your hours are till 8. She didn’t explain no nothing and looked at me like crazy no consideration for customers. If this is the case y’all need to close down permanently and make Starbucks there cause clearly the Dunkin staff are miserable each time I go."

"Today is the 5th time I had to leave and drive to either Starbucks or the other Dunkin’s 10 minutes away. This location needs to train their employees better , they either don’t know how to make your order , don’t have it , or take 20 minutes to answer you on the drive thru. Take notes from the nearby Orange Ave location. This is the most convenient location for me so I try to keep giving it a try only to be disappointed each and every time."

"Everything was wonderful besides the rude and up tight lady that was very “picky” is the best word i can say !"

"Do not go here every thing they can to skimp you on money for. They have done this so many times I decided to give them one last chance after saying something last week. I am finished don't waste your money with this place. The pictures below display a bagel that I bought the other day and one that I just bought just now. What a rip off."

"Exceptional customer service. I went to multiple Dunkin Donuts locations looking for a specific donut and finally found the chocolate cream filled at this location. The employees were helpful to suggest other favorites. The donuts were extremely fresh and well made. Amazing food and fun atmosphere."